kingshuk149 Author

Level 1

7 points

Unable to use Image Playground on MacBook Pro even after update

My system is running on MacOS 15.2, have updated all the apps, current region on system is US and language is US as primary and turned on the intelligence in settings. Even with all these settings, upon opening the Image Playground application, shows "Apple Intelligence is required - Open image playground app to join the Image Creation waitlist"

Let me know if there's anything I can do or need to wait still.

[Re-Titled by Moderator]

MacBook Pro 16″

Posted on Dec 22, 2024 11:22 PM

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7 replies

Jan 19, 2025 10:33 AM in response to kingshuk149

Image playground and Mail AI capabilities are broken on M4 latest generation. Support is not helpful in any way shape or form and after multiple hours same outcome. M1 works across all 3 of my kids laptops

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Dec 29, 2024 02:36 AM in response to lobsterghost1

I have met the same issue. Macbookpro M2 and Mac studio M4 chips, both the same.

Had set Siri Language to US English.

Writing tool is worked well, but only image playgroud cannot work.

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Dec 23, 2024 03:46 PM in response to kingshuk149

Where are you located and where was your MacBook Pro purchased?

Is your MacBook Pro one with a M1 or newer chip?

Have you also changed the Siri Language to US English?

Can you use any of the Apple Intelligence features on your MacBook Pro?

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kingshuk149 Author

Level 1

7 points

Dec 29, 2024 04:14 AM in response to lobsterghost1

I'm having m1 pro chip and the languages (Siri and Device)are changed to english us. Even tried changing region to US but didn't help me.

Can use apple intelligence but only this app having issue.

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kingshuk149 Author

Level 1

7 points

Dec 29, 2024 04:15 AM in response to feihong2463

Same here

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kingshuk149 Author

Level 1

7 points

Jan 3, 2025 09:58 AM in response to kingshuk149

Update-

My another macbook running on m1 is fine with image creation application despite of being on same apple id.

Strange!!!!

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kingshuk149 Author

Level 1

7 points

Jan 19, 2025 03:52 PM in response to Bezerker77

I don't know exactly how my issue fixed couple of days ago.

I requested apple support to fix the issue but couldn't follow up with them later, and eventually I was able to use the app now.

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Unable to use Image Playground on MacBook Pro even after update

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