Notes from my iPhone disappeared post accepting new iCloud Terms and Condition.

I got a notification from settings saying to accept the new iCloud terms and conditions if i wanted to keep using iCloud on my phone (iPhone 12 pro max) I accepted and everything was normal but then I opened my notes app and all of my notes were GONE. I logged into my iCloud account and saw my most recents were there but I still don’t understand why all of my notes are completely deleted from my phone. They’re very important to me and I need them in my phone. Is there any way I can get them back? How could this happen?


[Re-Titled By Moderator]

iPhone 6s Plus

Posted on Nov 5, 2024 08:11 AM

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Posted on Nov 5, 2024 11:27 PM

Me too! I restarted my iPhone but they did not come back.

302 replies

Nov 8, 2024 02:35 AM in response to waitinthefire

Turn your phone off and turn it on again. Simples 🙂


"Have you tried turning it off and on again...?" isn't just a comedy line, it's often the solution.


That's what I did - turned my iPhone off and restarted it - and hundreds of Notes are now synching back from iCloud to my phone.


Toggling Notes off and on in iCloud settings would also work, but I got a warning that some edits made on my phone hadn't synched to the cloud and would be lost if I did that.


Simple is best.

Nov 8, 2024 07:03 AM in response to stumble-upon-flowers

The solution of deleting the Notes app and then redownloading it worked for me when the other solutions mentioned above didn't. Luckily I could see that the notes were still there on my laptop. On the new download I could see the On my iCloud option which was previously not there. Once selected, all my notes came back.


Obvious solution really, but it should not have happened. Everyone I know with an older iPhone has been affected. Mine is an XR

Nov 8, 2024 08:11 AM in response to waitinthefire

I had the same situation. My heart nearly stopped when I found my Notes gone from my iPad. I read some of the other responses here, then logged into iCloud.com, and was relieved to find all my notes - but I didn’t change any settings. I then opened Notes on my iphone, and they were all there. Just doing that one thing slowly began repopulating the Notes on my iPad, oldest to newest. It took a couple minutes but they’re all back.

Nov 8, 2024 11:19 AM in response to cami189

Hi,


I think you may be looking in the ‘Manage Account Storage’ menu which will shows the message that all notes will be deleted from iCloud…don’t do this!


Just underneath that option you’ll see ‘Apps using iCloud’. Click ‘Show All’ then go to Notes and carry on from there. It will pop up with the message that it will delete all iCloud messages from this device which is fine as it will put them back on when you reselect it.


Just be sure to read the pop up warnings carefully as some people may have different set ups to me.


Hope this helps! 👍

Nov 8, 2024 07:12 PM in response to AdamsiThings

when i toggle off the sync this phone button it then displays two options

first to delete notes from my iPhone

or second, to cancel the sync


You indicated that it asks if you want to delete your notes from your phone My interpretation of the option is that if I select that it will proceed to delete the notes on my iPhone. Is there another step you see after you select the option. I don’t perceive that to be the way it works

Nov 8, 2024 07:35 PM in response to Tippygladstone

It didn’t work for me. My iCloud was full, so it wouldn’t restore from there. And i tried to go turn on the on my iPhone option and zero notes popped up. Apple should have given some warning that if your notes weren’t backed up, they would be lost by signing these new terms. I’m so mad. I lost some very important medical documentation, as well as lots of other things. Super upset.

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Notes from my iPhone disappeared post accepting new iCloud Terms and Condition.

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