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Apple Intelligence brings incredible new features across iPhone, iPad, and Mac.

The first set of features is now available, with many more rolling out in the coming months.

⏺ Overview

⏺ Compatible Devices

⏺ iOS 18

⏺ iPadOS 18

⏺ macOS Sequoia

Why is Apple Intelligence stuck on "Preparing" on my M1 MacBook?

Apple intelligence stuck on 'preparing' on macbook m1 for more than 10 days now. anybody know what to do?


[Re-Titled By Moderator]



Mac mini, macOS 15.1

Posted on Nov 4, 2024 9:14 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 10, 2024 6:25 AM

There have been many discussions here on this very subject.


Some users have suggested setting the region to the United States and the language to English U.S.


What has worked for me?

First and foremost, you must establish your connection to a WiFi network 🛜, not simply a mobile hotspot.


If Apple Intelligence is stuck on your Mac:

  1. Open Settings ➢ General ➢ Storage.
  2. Scroll to the bottom and double-click ⚙️ macOS.
  3. Apple Intelligence should be fully downloaded if it reads: 4.94 GB.


Now, go directly to Settings ➢ Apple Intelligence & Siri and you should find the prompt or switch to toggle on Apple Intelligence.


Please provide any feedback if this has helped so we can all learn from this.


Good Luck! 👋🏼😉

27 replies

Nov 22, 2024 5:31 PM in response to cmaverick

I found a solution on reddit that worked for me!!!


Go into the Siri and AI setting panel.


Language was set to an invisible null option in a dropdown.


Clicking on it made it look like it was set to "English", but it wasn't. Also my "Voice" was locked on British-1 with no other options.


What you have to do is reset the Language to anything that isn't English(US). Trying to select English(US) will give you an error, and you'll have to back out and come back in. BUT then if you select say French(Canada), it will disable your Apple Intelligence Options. Then you can set the language back to English(US) which will bring back the Apple Intelligence dropdown. Now you'll be able to turn the Apple Intelligence switch on and it should just go. Once enabled you'll click through the startup boxes and then it's just fine. You'll even have the voice options back (multiples of American, Australian, British, Indian, Irish and South African).




Nov 21, 2024 2:47 PM in response to dcassam

Both my M3 MacBook Pro and my son's M1 MacBook Air were stuck on "Preparing" since the day 15.1 came out. Nothing worked. So last night I did full Time Machine backups of both machines, did a reset and then a restore, and voila. Suddenly Apple Intelligence was ready to turn on after maybe 5-10 minutes back in action.


It could have been much worse if Time Machine wasn't so brilliant. 45 minutes later and it was like nothing even happened even though I had nuked my computer lol

Nov 23, 2024 12:38 PM in response to lasinda80

I finally went to the nuclear option: I did a full Time Machine backup, factory reset and then restored from the back-up. And that did the trick. (2024 Mac Air M3.)


I did notice when I went to the Voice option under Apple Intelligence and Siri, that it used to be just a greyed out circle and after the reset, it looked like it was downloading something (the circle filled up in a clockwise direction.) So maybe the voices were not really downloaded before? Dunno.


FYI: Under General, Storage, macOS, I am still showing 4.43, yet new Siri is working.


But it works!!! Only took 3 and a half weeks!

Nov 25, 2024 1:41 PM in response to lasinda80

After trying most of the suggestions on this thread I called Apple Care (I have a new Mini M4, running Mac OS 15.1.1). Agent directed me to Settings/Apple Intelligence & Siri/ Language; then select Arabic (or any other language) from pull-down list; message will indicate that AI is not available. Then go back to Language and select English (United States). Selection was accepted (whereas previous attempts were not) and AI was turned on.

Why is Apple Intelligence stuck on "Preparing" on my M1 MacBook?

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