Why is Apple Intelligence stuck on "Preparing" on my M1 MacBook?

Apple intelligence stuck on 'preparing' on macbook m1 for more than 10 days now. anybody know what to do?


[Re-Titled By Moderator]



Mac mini, macOS 15.1

Posted on Nov 4, 2024 9:14 PM

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Question marked as Top-ranking reply

Posted on Nov 10, 2024 6:25 AM

There have been many discussions here on this very subject.


Some users have suggested setting the region to the United States and the language to English U.S.


What has worked for me?

First and foremost, you must establish your connection to a WiFi network 🛜, not simply a mobile hotspot.


If Apple Intelligence is stuck on your Mac:

  1. Open Settings ➢ General ➢ Storage.
  2. Scroll to the bottom and double-click ⚙️ macOS.
  3. Apple Intelligence should be fully downloaded if it reads: 4.94 GB.


Now, go directly to Settings ➢ Apple Intelligence & Siri and you should find the prompt or switch to toggle on Apple Intelligence.


Please provide any feedback if this has helped so we can all learn from this.


Good Luck! 👋🏼😉

30 replies

Nov 19, 2024 4:35 PM in response to lasinda80

This is crazy. I updated to 15.1 on release date and turned on the Apple Intelligence toggle and my MacBook Air has been stuck on "Preparing" ever since. With today's 15.1.1 update I figured it would definitely be fixed and was shocked to see that it's not. What the heck!? Storage also still shows Apple Intelligence at 4.43GB.


Prior to today, I was able to get the Apple Intelligence toggle to show up again by doing the "change to another region and change back" thing and it went right back to "Preparing" with no change in the download size. I've also tried all the other ideas posted here - which shouldn't be required - and none worked.


Is it possible that this issue is only affecting a relatively small number of users so it's not high priority?

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Why is Apple Intelligence stuck on "Preparing" on my M1 MacBook?

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