AirPods Pro 2 hearing test cannot connect to AirPods Pro 2

Brand new AirPods Pro 2. Firmware us update to the latest. iPhone 14 Pro Max, also on latest iOS18.1.

My AirPods Pro 2 are working fine with everything, except when I try to run the hearing test, it asks the question about age, current allergies, recent loud sound exposure, then gives me a blue button to tap. It sits and spins for a minute or so then pops up a window that it cannot connect to AirPods, place them back in case and put them back in my ears.

That accomplishes nothing. I’ve rebooted my phone.

AirPods Pro (2nd generation)

Posted on Nov 4, 2024 6:45 PM

Similar questions

17 replies

schoodle

Level 2

227 points

Nov 23, 2024 2:17 PM in response to Zigy Kaluzny

The latest iOS update made no difference.

Hilbur

Level 1

44 points

Dec 26, 2024 4:52 PM in response to Michael Battenfield

Same here. I have hearing aids, and just bought AirPod pro 2 to use as a backup. Really want to apply my audiogram to media though, and can find no way of doing it

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AirPods Pro 2 hearing test cannot connect to AirPods Pro 2

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