AirPods Pro 2 hearing test cannot connect to AirPods Pro 2

I also have (allegedly) up-to-date AirPods Pro 2 with current firmware but cannot find the hearing test. Not anywhere. My charge is "only" at 78%. I'll try charging to 100% and the familiar reboot.

Same here.

The latest iOS update made no difference.

I have found the solution! Stop buying AirPods…. I have a 15 Pro Max. I had to forget and pair every time I wanted to use them. Now I can no longer do that. They connect and don’t work. Or if they do work, I can’t use them with YouTube because the video will freeze and spin until I take them back out. An old pair of soundcore earbuds I picked up cheap are more reliable. Maybe try some raycons next. Both have entirely better battery.

Reading about this issue everywhere for years, Apple knows, but they obviously don’t care.

edit: it did work for a while when I turned off automatic ear detection. Maybe try that!

Go to Settings>Bluetooth>AirPods 2 Pro (I've renamed mine as I have multiple pairs)> Tap on the i in the circle next to the word 'Connected'. Next, under HEARING HEALTH, you'll see 'Take a Hearing Test' in blue letters. Tap on that, then tap Get Started on the pop-up screen.

My problem is, once I put in my answers on the first screen for over 18 and no sinus issues, it wouldn't let me move on to the next screen. So odd, Apple has been touting this feature for months, but I've yet to find anyone who has actually managed to take the test successfully. I wonder if there's something more I need to do. Can't recall if I've updated the new (or my old ones) AirPods Pros since buying. Got the new ones in late Sept. '24 @Costco.

An important bit of info regarding this frustrating mess from a buyer's review on Amazon:

Model A3047, A3048 and A3049 are 2nd Generation with USB-C port and are the latest release

Model A2931, A2699 and A2698 are also 2nd Gen with but have a lighting charge port like the older models.

I have another refurbished set coming today; if same issue, I'm done with these.

Mine keep telling me to put back in case for Diagnostics Test before I can run Hearing Test.

I've reset them, "forgotten" and re connected and same thing.

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Searched and discovered that there is yet another update, to 18.1.1.

Even tho myn phone is set for auto updates, had to manually check.

Didn't make a difference.

Good luck

Make sure to update iphone to 18.1.1

Mine were refurbished through Amazon; returned and am trying another pair.

Will report.