New Magic Mouse USB-C Does Not Scroll

Same issue. No scrolling, no gestures and in addition the tracking speed can't be adjusted and it's really slow.

Can't upgrade due to compatibility/stability issues. Very very frustrating.

just purchased new magic mouse that won't scroll.

laptop is "up to date" with monterey 12.7.6.

can't find a fix. any ideas?

I returned my mouse. My Mac is too old to upgrade beyond Monterey 12.7. Will purchase a non Apple mouse.

Till 2025 no update solution from apple

Glad I Googled this. It was driving me mad. I bought the lightning cable version last week, took it back to swap over today sighting the new change / 14 day exchange, etc. The 'old' one worked, the new one doesn't. Nor does the trackpad. I'm off for a refund tomorrow on both. I have an older white one that works just fine. I'm on a 2021 MacBook pro, 15.01, Sequoia. Seems like a massive downgrade. I'd rather have put up with the lightening cable. I bet that one has been sent off to Apple to be recycled : (

Ok, I'm back after the update. Everything is working well, except for tracking. It's acting very erratic, especially when I move the mouse quickly. It just goes off track for some reason. Amazing experience so far.

Does scrolling work? My experience is that both tracking and scrolling don't work properly on Bluetooth, but everything works perfectly while plugged in. This is on MacOS 15.1.

When I try to scroll on Bluetooth it looks like it's going back and forth between vertical and horizontal scrolling. Also adjusting the trackpad settings for tracking speed doesn't seem to do anything, it just uses the default settings.

As soon as I plug it in using a USB C cable, everything works perfectly. I exchanged it yesterday at the Apple Store and had the exact same experience so I just returned it until they get it fixed.

The Apple Store employees didn't even realize that they need MacOS 15.1. This seems like a pretty bungled launch.

I have the same issue with new Magic Mouse 24. Is there a solution yet ? Can I upgrade the software on Mouse (with issue corrected?) OR Can I upgrade my 2017 MacBook Pro Ventura 13.7.1 to newer OS ?

I think the fact that so many people have this problem and the actual problem is putting out a product requiring yesterday's OS (for no transparent or logical reason) is sad. Sadder than that is the fact that Apple does nothing about it! Do they expect people to buy a simple mouse and then go home and upgrade the OS for it? Just because this one has USB-C? Cuz otherwise is no different that the older one...

Same -My battery mouse is still working better than 3 other old lightening mice that wore out ! Returning this USB-C mouse and getting a used but newer lightening version. Apple is only selling the new mouse that won’t work with its newest OSs ? Can’t get a lightening mouse (that actually works) new ?

That’s either really shady or a total mess. I have a new MacBook Pro and didn’t even know there’s a new OS. Really bad form

Anyone else who cannot scroll on Sequoia 15.1 or 15.2 with the USB-C mice ? Seems pretty inconsistent so I’l pretty sure I’m sending mine back. Sketchy of Apple and true to form, to no longer even sell the old version in the store (aka the ones that work).

I think Apple are taking the micky out of us. There upgrades appear to be mostly downgrades. Take Apple photos screensaver. They have taken the timer off slide show time. Now its speed reading also the mouse finction

Same issue here ... you need to upgrade to MacOS 15.2 - then the mouse works fine; btw - it says in the magic mouse product description that 15.2 is needed. I didn't see that either when I bought the mouse last week.

When I ordered it it said 10.X or higher. I have an old iMac still running 10.13 because I need it for 32 bit apps. My new USB-C Magic Mouse works for point and click but no scrolling. I got it from Amazon so I suppose I can return it for my money back. Bummer.

Definitely USB-C does not scroll with earlier OS - I can get it to point and click with Monterey (12.6) but not scroll- only use the side bar for scrolling, and am unable to update OS on this computer.

I have tried all of the patches described but to no avail.

I take delivery of a new Mac mini next week, and this was the mouse that Apple shipped with it, so will update if it suddenly starts working with OS15.1 or above. If it doesn't, straight back for the returns!!!