Photo App crashing on iOS 18 while editing

While editing the photos on iOS 18 photo app, it is crashing with following items:

  1. changing Brilliance
  2. changing shadwos


This is happening on iPhone 16 Pro as well as on iPhone 13


Anybody else facing the issue or any solution for this?

iPhone 16 Pro, iOS 18

Posted on Oct 2, 2024 10:41 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 8, 2024 06:22 PM

Hi,


I am not using any unauthorised app. This is being done on apple’s Photos app only. I have rechecked it. This issue is very specific.


  1. Take a live photo
  2. Edit key photo first
  3. now try to change brilliance and shadows. You’ll observe this issue.


attached videos for same

  1. https://docsend.com/view/s3u87qjq42gd33mq
  2. https://docsend.com/view/2mw4w7mvtci657se


TIA

31 replies
Question marked as Top-ranking reply

Oct 8, 2024 06:22 PM in response to Richard.Taylor

Hi,


I am not using any unauthorised app. This is being done on apple’s Photos app only. I have rechecked it. This issue is very specific.


  1. Take a live photo
  2. Edit key photo first
  3. now try to change brilliance and shadows. You’ll observe this issue.


attached videos for same

  1. https://docsend.com/view/s3u87qjq42gd33mq
  2. https://docsend.com/view/2mw4w7mvtci657se


TIA

Nov 28, 2024 10:19 PM in response to ouchitya

It happens with clean up tool. It happens when adjusting vibrance. It happens when changing key photo and adjusting depth. It’s happening all the time now. It will say saving and be stuck with the little circle and completely freeze the photos app. It also was doing what the other person said “error saving photo “ and then the whole app closes.

Mar 14, 2025 06:11 AM in response to reimiricred119

This is same with me as well but I want to double check some more issues in 16 pro max to know if anyone else is also facing these or its only myself.

settings>display&brightness > text size

the slider is moving but no change in the text size written above


LED flash alerts only works when you select Flash in silent mode, if you unselect this, it won’t work ever.


Lagging of Touch response while typing, the touch becomes very slow and lags while typing.


I tried resetting my 16 pro max and set it up as a new phone without any backup but these issues and the same.


anybody else is facing the same??

Oct 19, 2024 11:44 PM in response to Richard.Taylor

I have the same issue most of the times, exactly like video’s show. And sometimes I get the message ‘error saving this photo. please try again later' (this translate from Dutch, don’t know if this is the exact English message)


*And offcourse I also have no suspisious apps or apps acquired from other then the official Appstore*


Info: iPhone 16 pro Max with IOS 18.0.1

May 23, 2025 12:03 PM in response to danish110

Yes and I have a different iPhone so it’s definitely a photos app issue - it’s been happening since fall last year - just happened again now


few basic edits to a video shot in my phone using the phones onboard iOS photo editing app and all heck breaks loose when I try hit done.


white screens, red hot phone, other iOS apps / browser all slow down and lag at the same time - super frustrating and a lot of lost editing time

Dec 31, 2024 04:40 PM in response to ouchitya

Clean 🧼 up has caused several crashes thus far.. usually when doing a little more extensive cleaning 🧹 of the photos.. I have had success doing one cleanup at a time, saving the photo and then doing it again to be successful with my original goals.. however it's continuing to go on so I'm just agreeing with you. I'm not offering any help to the situation.

Apr 11, 2025 04:31 AM in response to ouchitya

When I first got the Iphone16 pro max and discovered the “Clean Up” tool we told everyone that just this one tool was worth the price for the new iPhone. But now we are afraid to say that because it is so frustrating to have the photo app crash in the middle of an edit. Yes, thank you Apple for implementing Clean Up but hurry and fix it so I can tell everyone how great is the photo app.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Photo App crashing on iOS 18 while editing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.