iPhone won't connect to Comcast email after iOS 18 Update

Since I upgraded to IOS 18 and iPhone 16pro, I can no longer connect to my Comcast.net email account via the mail app. I have tried removing the account and adding it back, but I always get "Mail sent no password, go to settings->apps->mail and enter a password". Great help, but I am already in the apps->mail adding the new account. I verified the password because I can login online just fine. This all started with IOS 18 upgrade. Any help will be appreciated. All other accounts (iCloud, gmail, etc) all work fine. I have verified all the settings and also looked at the help section for apple mail on Comcast's site. I don't see where there is any problem. It looks like mail is just not sending a password. It doesn't say wrong password, it reports mail did not send a password. Any Suggestions?


[Re-Titled by Moderator]

iPhone 16 Pro Max

Posted on Sep 30, 2024 07:43 AM

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Posted on Oct 12, 2024 02:51 AM

Me too. Both iphone and mac unable to connect to the comcast server since the OS upgrades.

34 replies

Oct 3, 2024 11:04 AM in response to StillStanding1973

I called the 2nd level service phone 888-565-4389 and found very helpful folks. Kind of amazing, but most welcome. The upshot is that after removing and replacing this account several times, hearing that my "IP was blacklisted" and other reasons, I finally found a tech that admitted the problems all began on some phones and ipads when they installed ios 18. This happened on my ipad and iphone. Not on my wife's ipad. She is fine.

Probably something in the Mail program and not on all phones.

Would like Apple to resolve this. Hope 18.1 does this for those affected.

In the meantime I have my email that comes to comcast.net forwarded to my gmail address! Not a bad workaround.

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iPhone won't connect to Comcast email after iOS 18 Update

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