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iPhone 16 Pro GPS isn't working.

I upgraded from a iPhone 11 to a 16 Pro and ever since I'm unable to use GPS effectively. It only seems to refresh when I have my phone unlocked. YES, I have allowed the phone to be used for CarPlay when locked in the settings. I checked both the car settings and phone settings and nothing else seems to apply. Not sure what has changed as I was on iOS 18 just fine on the 11 using my GPS. I'm afraid it might be a hardware issue. Anyone experience this?

iPhone 16 Pro, iOS 18

Posted on Sep 29, 2024 5:25 AM

Top-ranking reply

Topkoi

Level 1

14 points

Posted on Oct 11, 2024 2:14 AM

Dear Customer Support Team,

I hope this message finds you well. I am writing to report an issue with the GPS functionality on my iPhone 16 Pro. Since purchasing the device, I’ve noticed that the GPS frequently fails to provide accurate location data, which affects my ability to use navigation apps effectively.

Despite ensuring that all settings are correctly configured and updating the software to the latest version, the problem persists. This significantly impacts my daily activities, as I rely heavily on GPS for various tasks.

I would appreciate it if you could advise on how this issue can be resolved or provide any necessary support to fix the problem. If this is a hardware issue, I would also like to inquire about the options for repair or replacement.

Thank you in advance for your assistance.

Kind regards,

Rudy

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25 replies

poudenes

Level 1

14 points

Dec 20, 2024 4:00 AM in response to BDE-Cove

Same here. But since ios18 gps is bad. Iphone 13 was working perfect on 17. After update to 18 issues started. Now with my new iPhone 16 same issues... Totally not accurate

Jan 13, 2025 11:12 PM in response to swagbaddangerous

Same problem , map shows starting position and turns around but does not work , stays on the starting position when already driving…

BDE-Cove

Level 1

8 points

Dec 8, 2024 6:01 PM in response to BDE-Cove

My companion and I both returned our new iPhone 16 Pro's due to their faulty GPS. The Apple Store, from where we purchased the phones, were very good. Apart from the GPS issues, these phones were excellent. Very clever and effective Face ID, good mobile reception and smooth and quick function. But the GPS issues were too much, we both rely on that function so much in a number of ways, not only for navigation but recording and following routes on our bicycles. It was a surprise to discover that Apple had reached the 16 and muffed the GPS so badly.

If it's fixed, we'll both buy a new iPhone. But not until then. Apple: please note.

CoreyW23

Level 1

14 points

Dec 26, 2024 6:18 PM in response to swagbaddangerous

Same issue here, was hoping a fix would come after the 18.2 update but nothing. Coming from a 13 Pro max with no problems. Kind of want to get it back and change the battery like I originally had planned 🙄

Oct 15, 2024 7:25 PM in response to swagbaddangerous

SAME PROBLEM. GPS on google maps is laggy and can't track my location as my iphone 11 did.

Pozo85

Level 1

8 points

Oct 30, 2024 7:34 AM in response to swagbaddangerous

Hi! I'm user of the new model iPhone 16 Pro Max and I had the same problem than all of you but today I've discovered what was the issue. Apple gave me another phone and I had the same problem with the GPS. But I had that problem in my car, in other cars my gps works fine. I have a old gps antenna of my audio system and that antenna is the problem. I suppose than you could have a similar device in your car and for this reason your iPhone's GPS don't work.

I hope I can help you with this.

poudenes

Level 1

14 points

Dec 26, 2024 10:05 PM in response to i_Tyler

In my case thats not the problem. I walk lot of time and wank in free areas. Forest etc...

And before that when we use the car, this was also not an issue. My opinion there is something wrong in the IOS

Dec 21, 2024 1:27 PM in response to swagbaddangerous

I also upgraded to the 16 Pro and my GPS cuts out if I receive an incoming telephone call or text while I’m using it. Why haven’t they come up with a fix yet?

i_Tyler

Level 1

35 points

Dec 26, 2024 9:37 PM in response to swagbaddangerous

Some vehicles are very insulated and this can interfere with the GPS system on your iPhone when using CarPlay or Bluetooth projections.

Fredweis

Level 1

8 points

Jan 22, 2025 5:53 AM in response to swagbaddangerous

Mine google maps does not work, can’t find any help

iPhone 16 Pro GPS isn't working.