iPhone 16 Pro GPS isn't working.

Dear Customer Support Team,

I hope this message finds you well. I am writing to report an issue with the GPS functionality on my iPhone 16 Pro. Since purchasing the device, I’ve noticed that the GPS frequently fails to provide accurate location data, which affects my ability to use navigation apps effectively.

Despite ensuring that all settings are correctly configured and updating the software to the latest version, the problem persists. This significantly impacts my daily activities, as I rely heavily on GPS for various tasks.

I would appreciate it if you could advise on how this issue can be resolved or provide any necessary support to fix the problem. If this is a hardware issue, I would also like to inquire about the options for repair or replacement.

Thank you in advance for your assistance.

Kind regards,

Rudy

I have the same exact problem. I upgraded from the mini 12 to the iPhone 16 and both Maps and Google Maps are practically useless. It always thinks I’m on some other road. I now have to buy a gps for my vehicle.

very disappointed! Apple needs to address and fix this stat!

I seem to be having a similar issue, I upgraded from a iPhone 11 Pro Max to 16 pro max and have issues with my gps. The maps and google maps work while phone is locked but my gps goes crazy and starts saying I’m using other roads that are near to the road I’m taking. Its starts jumping off and on the road or throws me across a field. I noticed this more during a road trip through Georgia and Tennessee this past week. I also noticed it while back in my local city especially when I pass under a highway it registered me as on the highway and requested me to do multiple u turns to get back on the road I was already on. This was extremely frustrating especially in unknown roads on a 4 hour trip.

I have the same issue! I just upgraded from an iPhone 12 that had no gps issues and immediately noticed that my new iPhone 16 pro (with iOS 18.0.1) is having some gps problems. Both Apple Maps and Google Maps can’t seem to locate my phone and it lags behind or glitches around/off the road, telling me that I have to reroute. This is really frustrating and makes my navigation systems basically useless.

I have the same issue, wonder when they’ll fix the issue.

I went through all resolutions with apple support and also factory reset the phone.

Anyone had any luck with any tricks to get it working?

So I have been having the same issues and have been going on for a while now with apple support. We have tried restoring the phone to defaults and still having the issue. Second we tried resetting the eSIM because it “might be service related” but that didn’t work and my wife’s phone works perfectly fine. Third time I was over it and went directly to the Apple Store. Well today I went and spoke with them and they basically told me that they have seen this happen to other phones but they don’t know what is happening. They told me that if my phone is still having problems after the iOS 18.1 update then they are going to give me a new phone. I know it’s a hardware issue but they keep blaming software…

My GPS location seems to be really unreliable. It can’t track straight while driving. The map just wiggles back and forth and seems lost. It’s so frustrating as my iPhone 13 Pro worked flawlessly. The new iPhone 16 pro seems to certainly have a location services problem.

Same issues here, going from a 13 Pro to a 16 Pro, the 16 pro gps is very unreliable and not precise at all, for walking or driving, using Apple Maps or Google Maps, same issues. It randomly jumps from one street to another or doesn’t update for 10-20s while I’m moving. Also once my Uber driver couldn’t find me either because it showed my location on a different street. I hope it gets fixed soon.

I upgraded from an iPhone 8 to a 16 pro. I too find the GPS functionality terrible. It places me in streets parallel to the one I'm on. What's particularly distressing is I also have a 2 year old Oppo Android with excellent GPS functionality and expected the latest iPhone to have equal or better. But it's much inferior. I used GPS apps frequently to record my cycling, kayaking and hiking, as well as finding directions when driving my car. Apple: please fix the problem.

I can’t use the GPS with my iPhone 16 either. It has no idea where I am unless I’m on a very open highway and it still tells me to get off on non existent exits. My iPhone 13 mini’s GPS works perfectly and I’m forced to use it for navigation. I’ve run them concurrently and you can see how confused the 16 is constantly showing me on the wrong road and rapid fire rerouting. It’s a mess. Sometimes, after driving many miles the 2 phones will finally match.

Wish I has seen this thread before I made the mistake of buying a new iPhone 16! Clearly there is either a hardware or software issue with the GPS that is not being admitted to. My iPhone 12 was very good at tagging my photos within a couple of meters and good for navigation (sadly the battery was on the way out). The iPhone 16 has a lot of lag with the GPS - position jumps around all over the place and the MetaTags in the photos are completely useless (unless you just need to know what country you are in!) The MetaTags in my photos are sometimes more than 1km away from the known location. Will be returning the iPhone to the store tomorrow and just get the battery replaced on my trusty iPhone 12.

Very Very disapointed!

Same issue, costed me about an hour of rerouting due to wrong turns so far. Iphone 16 Pro Max

I have the exact same problem. Keeps gltiching, lagging or throwing me into a field or street when I am on the highway. Never had this issue with my old phone and started as soon as I got the 16pro.

Update: I've taken my iphone 16 into the Apple Store 2 times.

The 1st time, they performed a diagnostics which determined the phone was "good". Then performed a full wipe and reinstall (painful as I had to re-download all of my apps and music).

This did not help the GPS problem.

The 2nd time I brought it in, it was determined again not a hardware issue. However, the technician's cousin who has an iPhone 15 Pro started having the same exact issue after she updated the iOS to v18.0. This suggests software is to blame.

They cannot give me a new phone as there is nothing wrong with the hardware.

However, what seems to have been working lately is to not have any cover on the iphone when using the GPS. Don't use CarPlay and don't pair it to anything else. (try turning off bluetooth). There are a lot of magnets in the iphone which may suggest mingling with external devices may enhance the issue.

Hope this helps. It seems to be doing the trick for me at the moment.

I have the same problem here in Brazil. I update my iphone 12 to 16 PRO and my GPS on Google Maps frequently fails to provide accurate location data!!!