iPhone 16 Pro not turning on

susagoode wrote:

I had the problem with my 16 and now a week or so later my husband had the same problem this morning. It took him several times trying the hard reset before turning on. Apple needs to fix this. I took mine in to the Apple store when it wouldn’t go on and the lady there that fixed it didn’t mention the hard reset or that this is evidently a problem but acted more like I just didn’t hold the power button long enough, although I had the phone for 2 weeks with no problem turning it on. I really do know how to turn the phone on.

Come on Apple, fix it!

You aren't speaking with Apple here. This is a user to user only forum. If you want Apple to hear you, provide feedback here --> Feedback - iPhone - Apple

That said, I own iPhone 16 Pro and 16 Pro Max, which I've owned since launch day and I've not had this issue at all on either phone. Why you may be having such an issue is unknown, but it's not a universal issue affecting all iPhone 16 Pro's.

carvalho75 wrote:

Well just got my son and iPhone 16 and had it for one day and it isn’t starting up! So frustrating brand new phone and so far the worst experience with this phone. Maybe a recall should be in the works. Seeing this happening to everyone with their iPhone 16 pro. Ugh .shouldn’t have gotten this new model . Very frustrated!

This is most definitely not happening to "everyone" as you suggest. If your sons iPhone isn't turning on, Force Restart it.

Force restart iPhone - Apple Support

JMODC wrote:

This morning, my iPhone 16 pro would not turn back on after being charged overnight. I turned it off to not be disturbed. I did the steps of up and down buttons then held the right button. As I read many posts, I retried the steps but held the right button for more than 15 seconds and then it turned on. Thanks everybody but it seems to be a problem regardless. Apple, please create a fix!

There is no reason to need to turn your phone off at night in order to not be disturbed and it will charge just fine, and backup while it's charging too.

Enable a Do Not Disturb focus on your phone, to not be disturbed while you sleep. My phone automatically goes on this at 11 PM and off at 7:00 AM. Here is how to create a scheduled Do Not Disturb Focus --> Turn on or schedule a Focus on iPhone - Apple Support

blforbes wrote:

This doesn't work. I had tried this before making a comment on this forum.

How long did you hold the side power button? It can take a long time if the phone isn't powering on. And it often takes a few tries to get the sequence of quickly pressing and releasing the volume up then volume down buttons, the pressing and holding the side power button.

That said, if your phone really won't power on, then you need to schedule an appointment at your Apple Store Genius Bar for evaluation and options --> Genius Bar Reservation and Apple Support Options - Apple

brad_cohen wrote:

When will there be a software update to fix this issue?

No one can answer that question. This is a user to user only forum. We have no inside knowledge of what Apple may or may not be working on. This issue is tricky. It doesn't effect the vast majority of users. Have you updated to the latest iOS version of iOS 18.1.1?

We have two 16 Pro's which have never had an issue. I'm sure determining why some users have this issue, while other users don't is a challenge.

To let Apple know you are having an issue, use this to provide feedback keeping this on their radar --> Feedback - iPhone - Apple

You have to contact Apple Support to receive a reply.

Apple Support Community is a public discussion forum for fellow Apple users to assist each other and share tips and solutions. Apple hosts the community, but is not a participant and will never read your comment.

If you’re in the US please call 1-800-MY-APPLE or outside the US, consult the support articles below.

Contact Apple for support and service - Apple Support

Choose your country or region - Official Apple Support

susagoode wrote:

One can do the force start and yes, it eventually turns on. Sometimes after 2-3 tries and sometimes after 40. The point is, WHY should we have to go through this time consuming and frustrating endeavor? Apple Store, the first time I went in a month ago, acted as though they didn’t know this was a problem. They have all been aware of this since the iPhone 16 was released. Also according to the numerous posts, it is all types of 16 and it doesn’t matter how one transferred data from previous phone or if it’s plugged in to charger or not, they still have this problem if one powers off their phone. Not every time, but one time is too many and Apple needs to fix it or recall these phones! Stop selling them.

Then tell Apple what they need to do. By posting here, you are only commiserating with other users like yourself on this user to user only forum.

Feedback which Apple does read goes here --> Feedback - iPhone - Apple

Have you updated your iPhone to iOS 18.2? I've not ONCE had an unexpected shutdown on our 16 Pro or 16 Pro Max. It can often be difficult to isolate an issue, which only happens to a small minority out of the millions upon millions of iPhone 16 Pro models out in the world.

Myiphone16isabrick wrote:

3 days out of the box and my wifes iphone 16 will not turn on after being shut down and charged overnight . Im holding power/ volume buttons for various lengths of time, until my fingers ache actually and its a brick.

[Edited by Moderator]

The procedure you're using won't power it back on. Follow these directions --> Force restart iPhone - Apple Support (CA)

There is no need to power it off when charging. It's simply not necessary.

Since this is a user to user only forum, NOT Apple Support, have you contacted Apple directly for help? No argument here, that you should be able to power it off and expect it to power back on. I was just letting you know it's not only not necessary, it isn't what Apple recommends.

If you want Apple to know you are experiencing this, provide feedback here --> Feedback - iPhone - Apple

Looks like this is an issue when phone charges to 100%. If I set it to 80% it seems to work but 90 or 100% it won’t open without reset. Pretty ridiculous.

Doubt it is a charger issue (although I think apple is hoping it is), same with my Apple MagSafe.

After I was able to turn my phone on, I updated to 18.0.1 and reduced battery charging to 90%. So far so good.

My daughter is also having the same issue. This started after she updated to 18.0.1. This is extremely frustrating and unacceptable for a phone that costs $1,000.

It's definitely random. My husband's 16 pro and both my daughter's 16 are fine. It's only my 16 plus that is having an issue. I use the usb-c it came with and upgraded to 18.0.1. Very frustrating.

Thank you all you previous commenters. I kept the hard restart going until my phone turned on. Then ran around saying “ it’s not my fault”. This is bonkers.