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My wife’s iPhone 16 Pro is not turning on. Several times I have had to push the top volume, bottom volume and then hold the right power button until the Apple came on. And it took much longer than 10 seconds and instead of it coming on by itself, the Apple would show only after I held and released the power button. Did she get a lemon or are others having this problem? She gets a new phone every year so this is not an operator error.
iPhone 16 Pro
This happened again to my wife's iPhone 16 Pro. She could never get it to start. I tried 3 or 4 times with the force restart and it again would not start. I then plugged it in as a last resort, did the force restart a few time and finally it started. The battery was at 100%. It took quite a long time holding the start button after the volume up and down buttons for it to finally start. I will do a force restart on my iPhone occasionally and it never takes that long. She has had almost every iPhone since the 3G, so this is definitely not operator error.
I am responding here in hopes that it gets pushed to the top of iPhone questions in hopes that others may either respond that they too are having this issue and what the resolution is.
Mine does it and I don’t even turn it off or let it die. That is not the issue, you turning it off. My phone will be fully charged and unplugged and on when I go to sleep and wake up to a brick. When I finally get it to turn on? Still fully charged. I can’t stand apple for the things wrong with this phone. Do you have spotty touch screen issues too?
Corgirl wrote:
So the forced reset that everyone is talking about; is it up, down, and on simultaneously or in a row.?
In a row.
Same here! I have had every iPhone since 3GS and never experienced a power issue like this before.
This has also happened to me! I have tried numerous times and charges, even plugged it into my macbook pro, but nothing. I have only had it a week. Thinking I may change it to a 15!
Same happened to me. Got new Iphone 16 and it is stuck at hello screen, can't swipe up and can't turn it off. When does Apple become so worst. Very first experience with the new iphone is bad.
Set anyone you need to get through as a Favorite and even if Do Not Disturb is on, they'll get through to you.
Continued to check out every possibility such as a failed screen. Tried ringing and Find My. Tried several times with different chargers and tried tapping on the screen. And I tried a normal start several times holding the button for a long time then I tried several force starts as per Apple Support (quick press, volume up, quick press, volume down, and then pressing start for a long time). Repeated regular starts and force starts about 20 times over a period of four hours. Gave up then started a help ticket at T-Mobile. An hour later I tried the regular starts and force starts again in desperation. Golly gee the Apple logo came on! I had installed an update to 18.0.1 the day before then the phone was shut off for the evening. We have decided to not turn off this phone nor a second iPhone 16 until we get word that this hardware defect/ software bug has been fixed. Fortunately, I am retired so I feel really sorry if this happens to any employed person because it is a huge waste of time.
My NEW iphone 16 has had issues turning on as well. I've had to force restart (vol up vol dn, press and hold power button for 10 + sec) several times to finally turn on. 100% charge. First time I've ever had this issue with any iphone through the years. Initially, I thought that it was a power cord or charging pod and that the phone had no power. But now that I have read these comments I'm thinking that it's a manufacturing issue. Hopefully it's a software correction Apple can make in the near future and not a hardware issue. Thanks to all for helping me gain perspective on this one!
Susagoode
My wife used to always turn her phone off at night for the last 14 iPhones she has had. Unless Apple either fixes this or even admits this is an issue, the problem does not occur if you do not turn your phone off and just do a force restart every week or so from an on position to clean things up. That is what I do with mine and have never had this issue. You can also try not having your phone charged at 100% when you turn it off and do not leave it plugged in at night. Your phone may not back up then and you will have to do a manual backup.
To me this is totally unacceptable especially since people at the Apple Store are BS ing their way around this either because they know the issue and there is no fix, or they do not have a clue about it. Just my 2 cents
Happening to me for the first time with a 16 Pro I've had since October -- force restarting (tap volume up, tap volume down, hold power button) doesn't seem to work no matter how long I hold the buttons -- the phone turned off when it ran out of charge and it doesn't seem to be charging with either the original apple usbc charger with original apple wall plug, nor my macbook's USBC charger nor its magsafe charger, macbook doesn't recognize the phone, it just seems for all intents and purposes to be dead...
I tried everything from here. My 2 sons work at T-mobile "Morning dad, the overheating is normal because it’s a new phone. Try this, Press volume up button and press volume down button and then hold the power button for 2 mins" This worked for me. 2 LONG minutes hold. I hope it helps you too.
oheap wrote:
Apple itself recommends Turning your phone off at night and restarting in AM as a way to get rid of any programs meant to take over your phone.
No, Apple does NOT recommend turning your phone off at night and restarting in the AM. Apple has NEVER made such a recommendation. EVER. Apple designed iPhone to be charged at night, ALL NIGHT, with Wifi on, so it will backup at night, every night. This is one reason why they made Optimized Charging an option, which is highly recommended. If someone told you Apple recommends what you suggest, they were flatly wrong.
Please post where Apple has ever made such a recommendation. Hint: You won't find one published by Apple anywhere. Feel free to go through all of these documents from Apple which speak to when to charge your phone and note that Apple NEVER suggests powering your phone down at night:
Batteries - Maximizing Performance - Apple
iPhone battery and performance - Apple Support
Charge the iPhone battery - Apple Support
Also read this from one of the forums most respected members about charging your iPhone --> When to charge your iPhone or iPad - Apple Community
I tried repeatedly for a few hours to get it to turn on. Eventually pressing the up and down and on it worked - must have tried 50+ times!
Having the same problem on iOS 18.1. So frustrating!!
Don’t turn your iPhone off when charging and the issue probably won’t happen again. This has been posted before and everyone one I’ve read the device was powered off over night.
iPhone 16 Pro not turning on
