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iPhone 16 Pro not turning on

My wife’s iPhone 16 Pro is not turning on. Several times I have had to push the top volume, bottom volume and then hold the right power button until the Apple came on. And it took much longer than 10 seconds and instead of it coming on by itself, the Apple would show only after I held and released the power button. Did she get a lemon or are others having this problem? She gets a new phone every year so this is not an operator error.

iPhone 16 Pro

Posted on Sep 27, 2024 5:04 PM

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Question marked as Top-ranking reply

Posted on Oct 3, 2024 6:54 AM

This happened again to my wife's iPhone 16 Pro. She could never get it to start. I tried 3 or 4 times with the force restart and it again would not start. I then plugged it in as a last resort, did the force restart a few time and finally it started. The battery was at 100%. It took quite a long time holding the start button after the volume up and down buttons for it to finally start. I will do a force restart on my iPhone occasionally and it never takes that long. She has had almost every iPhone since the 3G, so this is definitely not operator error.


I am responding here in hopes that it gets pushed to the top of iPhone questions in hopes that others may either respond that they too are having this issue and what the resolution is.

266 replies

Oct 16, 2024 6:05 AM in response to RN6254

Same here. 16 pro max wire charged overnight. Dead as can be. Nothing worked to resuscitate the phone. Made an appoint with the Genius Bar as a final resort.

I also have the iPhone 16. Samen thing happened twice, but I managed to get resuscitatie it through the DFU-procedure.


I have bought several iPhones throughout the years, but this never happened to me before.

Oct 20, 2024 12:14 PM in response to Lilisbuddy

As the one who started this thread, I am wondering if those who are having the problem set up their iPhone 16's using the cloud versus the side by side method. I am not having the issue that my wife is having and she used the cloud backup to set up her phone, while I did the side by side. There is an article about other issues with the new phones that may be related to the cloud setup, though the phones not starting was not one of those mentioned.


https://www.macrumors.com/2024/10/18/iphone-16-pro-restart-bug/

Oct 28, 2024 6:11 AM in response to Lilisbuddy

Your device may be in dfu-mode(device firmware update). Conmect your device to a mbp. The system may ask you whether it should reset your device, or tell you to download some extra software (also look underneath the running window). Tick the reset button. The system will do the rest. If this does not provide the solution for you, you may have to make an appointment with the genius bar at the nearest apple store.

Nov 4, 2024 3:50 AM in response to Lilisbuddy

Hi,

I searched on my mac for the issue i had this morning; I'm glad to see that many others are experiencing this. I had shut down my iphone 16 multiple times prior to this, but this morning, I have been unable to turn my phone on. I am planning on going to verizon today to ask about my bill changes, so I might just ask for an older phone. Has anyone's problem resolved?

Nov 30, 2024 4:01 AM in response to Lilisbuddy

This morning, my iPhone 16 pro would not turn back on after being charged overnight. I turned it off to not be disturbed. I did the steps of up and down buttons then held the right button. As I read many posts, I retried the steps but held the right button for more than 15 seconds and then it turned on. Thanks everybody but it seems to be a problem regardless. Apple, please create a fix!

Dec 4, 2024 3:01 PM in response to Lilisbuddy

Lilisbuddy wrote:

I have used the Apple site to contact to report problems, but it says that they will not reply unless they have a specific reason to contact you. Additionally, I saw an article on MacWorld about an issue with iMac M1 screen issues that they called a time bomb waiting to happen. As an owner of an iMac M1, I contacted the editor on 11/26 commenting that I have not had this issue yet ( hopefully I won't since the warranty is long gone ) but since he wrote an article about a problem, that maybe he should look into this iPhone 16 start up issue. I sent a link to this discussion, but to date, I did not receive a reply from the MacWorld editor or have I seen anything on the MacWorld site about our startup issue.

You probably haven't seen ANY articles about this issue on iPhone, because out of the millions upon millions upon millions of iPhone 16 Pro's in the hands of users, the numbers of people who may be having an issue are infinitesimally small. That doesn't mean you or others aren't having an issue. But the vast majority of iPhone 16 Pro owners are out there enjoying their phones, without issue and not posting on a forum.


Anyone who is having an issue like this, needs to schedule an appointment at their Apple Store Genius Bar.

Dec 22, 2024 10:51 AM in response to jamie-lee131

One can do the force start and yes, it eventually turns on. Sometimes after 2-3 tries and sometimes after 40. The point is, WHY should we have to go through this time consuming and frustrating endeavor? Apple Store, the first time I went in a month ago, acted as though they didn’t know this was a problem. They have all been aware of this since the iPhone 16 was released. Also according to the numerous posts, it is all types of 16 and it doesn’t matter how one transferred data from previous phone or if it’s plugged in to charger or not, they still have this problem if one powers off their phone. Not every time, but one time is too many and Apple needs to fix it or recall these phones! Stop selling them.

iPhone 16 Pro not turning on

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