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iPhone 16 Pro not turning on

My wife’s iPhone 16 Pro is not turning on. Several times I have had to push the top volume, bottom volume and then hold the right power button until the Apple came on. And it took much longer than 10 seconds and instead of it coming on by itself, the Apple would show only after I held and released the power button. Did she get a lemon or are others having this problem? She gets a new phone every year so this is not an operator error.

iPhone 16 Pro

Posted on Sep 27, 2024 5:04 PM

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Question marked as Top-ranking reply

Posted on Oct 3, 2024 6:54 AM

This happened again to my wife's iPhone 16 Pro. She could never get it to start. I tried 3 or 4 times with the force restart and it again would not start. I then plugged it in as a last resort, did the force restart a few time and finally it started. The battery was at 100%. It took quite a long time holding the start button after the volume up and down buttons for it to finally start. I will do a force restart on my iPhone occasionally and it never takes that long. She has had almost every iPhone since the 3G, so this is definitely not operator error.


I am responding here in hopes that it gets pushed to the top of iPhone questions in hopes that others may either respond that they too are having this issue and what the resolution is.

267 replies

Oct 9, 2024 7:29 AM in response to Lilisbuddy

iPhone 16 pro Max here. This happened to me this morning. I usually switch it off and charge at night. Took me about 10 minutes in frustration to finally get it switched on. Had to force start 3 times.


I’m really hoping this is a bug and will be fixed in the next software update and not my phone. These things ain’t cheap 😅

Oct 15, 2024 8:48 AM in response to Lilisbuddy

So I have had this problem since day 1…but only when I use an apple OEM MagSafe and the phone is set to charge over 80%. When it won’t start I have to do volume up volume down and side button (hold until the apple logo comes on). It works normally charging on USB-C (although have not tried at 100%, only charging to 80% or 90%). I works on a third party wireless charger (although when set to 90% it charged to 100%!). I have spoken with apple support both level 1 and subsequently level 2 supervisor and the only answer they have is use the USB-c provided and do not set over 80%. My opinion is this is a glitch and apple has yet to figure out a fix. I am lucky in that I have always managed to reset and get it operational…it’s disappointing that Apple hasn’t yet stated they are working on the problem and indicated it will be covered if hardware or corrected by a future update. Last note…all the chargers and cables I have used work fine on my wife’s 13 mini and worked great for years on my 13 pro.

iPhone 16 Pro not turning on

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