Siri not responding on iPhone 16 Pro Max

As title says, Siri is not working. It only works if I press the side button, not by me saying "hey siri" etc.


I have turned siri off and back on again and done the 5 phrases to set it up and still nothing. I have changed the language, changed the voice, changed to prefer spoken response' and still nothing.


Obviously on IOS18.


Has anyone else had this issue because it is driving me mad. £1,400 for a phone and it doesn't work properly!

iPhone 16 Pro Max, iOS 18

Posted on Sep 25, 2024 08:44 AM

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Question marked as Top-ranking reply

Posted on Oct 9, 2024 04:09 AM

My issue was fixed with the new iOS 18.0.1 software update

346 replies

Oct 21, 2024 11:52 AM in response to chesterflaps

7 Proven ways... did not match the Siri settings in iOS 18 (e.g. it is now called Siri not Siri and Searh). When we migrated the data from the 15 to the 16 the phone did not prompt to set up Siri again. Something must have been garbled in the migration as the step where Siri is set up seemed to fix the unresponsive problem. I will post if Siri goes deaf again

Oct 22, 2024 03:19 PM in response to chesterflaps

This was happening to me. I just got off the phone with Apple Tier 2. We changed the setting in Siri > Siri Responses from Automatic to Prefer spoken responses, and it's working fine. It is NOT happening JUST on 16 Pro Max. I checked my 2018 iPad and it was doing the same thing and not responding with voice (hardly use it any more). This Automatic setting is a new thing in iOS and iPad OS and it got set to be the default during the last update.


We will see if it sticks. I'm sure this is due to updates getting ready for the so-called AI that's supposed to come out with the 18.1 update on October 28. I am very concerned this is happening to so many people and that a lot of people are reporting that none of the fixes work for long. Best thing to do is see what happens with the 18.1 update. If it's still a big issue for many users, I suspect someone will be starting a class-action against Apple if they remain tight-lipped about it. Siri is, after all, a staple reason many people use an iPhone and should just work and never have an issue like this.

Oct 23, 2024 12:36 PM in response to smtips

Would you mind to update us after Sunday, if swapping the actual device does the trick? If so I want to do the same. All these "it worked for me" responses frankly aren't helpful. I've patiently done everything under the sun to troubleshoot the issue, and the best I can get is a temporary fix, no warning when the issue will persist again. It's borderline infuriating. Thank you!

Oct 23, 2024 07:42 PM in response to tessar50

I have always had mine on prefer spoken responses. I switched it to no spoken responses and then later back to prefer spoken responses, but it doesn't work. My husband's phone is having the same issue.

I'm glad it worked for you, though. Hoping a fix comes in soon. It appears that this has been going on for about a month now, seeing the dates of the posts, and they haven't fixed it, yet. :'(

Oct 25, 2024 06:53 AM in response to chesterflaps

I’ve had the same issues with my iPhone 16 Pro. The dictation in messages isn’t working properly and Siri can’t hear me. I’ve went through the hey siri set up many times. If she does hear me, she will wait for me to talk, but doesn’t hear or understand me and Siri will shut off. So whatever I was using Siri for, I will eventually have to do manually (text, get directions, message etc.) Resetting my phone will give me a temporary fix and the issues will start again after a short time. This is very frustrating please fix. iOS is updated to 18.0.1

Siri not responding on iPhone 16 Pro Max

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