Cannot unlock phone after IOS18 update

I just updated my Iphone 13Pro to IOS18 and now i cannot unlock the phone. The screen does not register any fingers, only the power and volume buttons to turn off, but then i cannot turn off because i cannot slide the off slider on the screen.


This is a pretty big bug, i need my phone. How i can i fix this?

iPhone 13 Pro, iOS 18

Posted on Sep 18, 2024 4:46 PM

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Question marked as Top-ranking reply

Posted on Sep 18, 2024 4:52 PM

Force Restart your phone. This may take a couple of attempts to get the speed and sequence of the key presses correct and the last step of holding the side button until the Apple logo appears could take up to 15 seconds. Ignore anything else you see on the screen until you see the Apple logo, then release the side button.

Force restart iPhone - Apple Support

7 replies
Question marked as Top-ranking reply

Sep 18, 2024 4:52 PM in response to Aaron_Hayes

Force Restart your phone. This may take a couple of attempts to get the speed and sequence of the key presses correct and the last step of holding the side button until the Apple logo appears could take up to 15 seconds. Ignore anything else you see on the screen until you see the Apple logo, then release the side button.

Force restart iPhone - Apple Support

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Cannot unlock phone after IOS18 update

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