Visual Lookup in Photos app not working after iOS 18 Update

The letter "I" with the circle around it is still there but doesn't identify anything.


[Re-Titled by Moderator]

iPhone 11 Pro Max, iOS 18

Posted on Sep 17, 2024 2:48 PM

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Question marked as Top-ranking reply

Posted on Oct 18, 2024 8:22 PM

Works for new taken photos when language is set to English (not in Dutch - if ‘i’ is clicked there will be a search light go over the photo but the icon doesn’t change to give more information) (change of Region doesn’t make it work). Google Photos without installed Google Search works with the lens icon for all photos. So Apple has to do something…

60 replies

Oct 22, 2024 9:00 AM in response to kts5855

I have same issue on 15 promax iOS 18.01 in visual lookup option is not available. the i icon has no star on it. I made sure “show related content” is enabled in settings. i even disabled and reenabled and restarted phone but the visual lookup is not available for any of my photos; old and new; taken by camera or downloaded from web. any idea if this is software issue related to iOS 18.01 ?!

Nov 28, 2024 12:02 PM in response to kts5855

I also updated to 18.1.1 and my photos will not tell me the plant name anymore. I already have the "Ensure Show Featured Content and Enhanced Visual Search" on. I restarted my phone, I turned the settings off and on again. There is NO information in the (i) area for nam. I have an iPhone 14. I also do NOT see the show related content.


Any other ideas??


Thank you,

Apr 15, 2025 7:28 PM in response to kts5855

I had my first Apple computer in 80s.

Since Apple 2nd wind in 1996, Apple has been making good products.

However, I’m getting enjoyed by “upgrades and improvements”


Apple keeps “improving” just to say they are doing “innovation” and in the mean time they keeps breaking good features that people got used to and now can’t get it back, by either bug after upgrade or by design to replace it with something “new, better, or exciting”.


Visual Lookup was use so often by many and now it is broken for many and does’t work.


Another enjoying thing was keyboard language. Why did they introduced bilingual, it does not work properly in neither language. Now we have to delete and reinstall each language.


Apple, please stop satisfying Wall Street, and don’t “updates” just to make it look like an update.

They keep changing settings around, sick and tired of that.

Truly yours.


Life long Apple user…

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Visual Lookup in Photos app not working after iOS 18 Update

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