Mail not working on iPhone after iOS 18 Update

After 18.1.1 upgrade I was asked for exchange password.

Did on iPad seemed ok then

iPhone and tested right away

but all email sends failed.

Message:- cannot send mail

An error occurred while delivering this message.

It occurred right after a message Exchange password is incorrect. With the basic box for the password. Yeah, did it - is the correct password.

Seems that is the clue, yes?

The email issue affecting Winnipeg (if other MB locations-don’t know)

was related to a local service.

It was completely resolved sometime

late evening of Nov 25/2024 or overnight

Nov 25/26 2024.

Suggested if anyone has an issue to sign in

to their account, choose help.

I was with support on the phone for almost 2 hours. We tried everything suggested in this thread, including deleting the account and adding it again. Nothing helped. Can send email but cannot receive.

Same problem. Did the Apple chat told them exactly what has happens after ios18 update . They haven’t acknowledged the problem , still have issues receiving emails .. come on APPLE. What’s taking so long to fix ??

Having also ugraded to 18.1, the issue with my email is not remedied. The iOS update resulted in more than 3,200 old (and previously read amd discarded) emails being returned ‘unread’ toy inbox. Not helpful, Apple.

I just bought the 16 Pro and was having the same issues…Very disappointing and frustrating. I spent hours trying to resolve it unsuccessfully.

I followed your fix and by the time I backed out of settings all mail was restored. The layout is clear and comprehensive. Thanks so much for your excellent tip! :)

Everybody is trying a combination of things that everybody else has already tried but not had any luck doing. I believe the only way Apple is going to pay attention is if everybody calls in or contacts Support. Unfortunately, Support will just walk you through deleting and reinstalling. They’re starting to get as bad as Microsoft. Reinstall and reboot.

Both my iphone and Ipad have done the IOS18.1 upgrade and I have lost the ability to use my yahoo account on both devices. I don't have the IMAP option or anything that relates to incoming mail in advanced settings and guess this is the issue Apple need to fix. Such poor service, you would think they test these upgrades!

I’m also having trouble with emails since the “upgrade”. I tried several remedies I read about on various support pages without success. Like you said, I wish I had waited to upgrade but Apple did the upgrade when I tried to update 17. Very disappointing.

It's been 2,5 months now and this problem still isn't fixed by Apple. I am experiencing the same problem as everyone else since the update to iOS 18 and the updated iOS 18.1.1 did not fix this problem either. Both my iPhones and iPad have this problem. My MacBook pro doesn't weirdly enough (old one, MacOS 13.7.1). And I can send mail from the mail program just like others but I can not receive it. Very annoying.

My girlfriend is not updating her iPhone to iOS 18 because of this problem and I wish I hadn't either... I normally never work on my old MacBook pro but since this big mistake of Apple in iOS18 I am forced to read and reply my e-mail on my old computer again. Bah.

Does anyone have a tip for a better mail-program than Mail that works on iPhone, iPad and on a MacBook?

wouterjoosten wrote:

Does anyone have a tip for a better mail-program than Mail that works on iPhone, iPad and on a MacBook?

Well, not a good answer, but I have tried both Outlook and Spark, and dislike both of them, even after disabling their so-called AI features that merely get in my way. Neither, in my view, holds a candle to a working Mail.

This did not work for me. Neither did removing my account and re-installing it. I can receive email but many messages are dreadfully slow to load. I wish I had waited to “upgrade”. It wasn’t like this with 17.

you are absolutely right. I also installed the same two apps and I also dislike them: you need them both in order to do less things than with Apple’s Mail. I also disabled all AI features from Spark for the same reason and I wonder who finds them so useful! This is our problem: there is not an equally well designed app.

But I think we all have another one: The problem seems still not to be known outside this forum (which Apple people do not read) and outside other smaller fora (which might put some pressure on Apple).

My ticket with Apple is still open since 3.10.2024. I will try to contact them next week

Same Problem on different iPhones using current iOS 18.1.1

• deleted Mail profile in mail account settings and reconfigured it. Synchronized ones then error 9808
• deleted network settings and reconfigured mail account. Synchronized ones then error 9808
• added root cert by installing profile. No changes
• Secured SAN compare to used hostname of imap. Still no synchronization

Any ideas how we can fix it by our self? Or do we still have to wait for new iOS update?

This is why I dread and hate updates! All you do is break things that were working just fine. I’ve now spent hours, to no avail, to get my Gmail to populate in the mail app, I’ve tried all the suggestions including uninstall reinstall check pop and IMAP server settings to get my mail and it won’t work. This is infuriating! Apple for how ridiculously expensive your products are this basic function shouldn’t be such an issue! Get it together! I’m beyond furious!