Request a refund

On the 22nd of every month, my account is charged 39,000VND though I didn't buy anything with this price. One month I just have Spotify, Netflix and Icloud. According to statistics from my banking, I was charged by apple.com/bill 39,000VND for a long time, which I didn't even notice. Hope you can refund my money for me or do anything to cancel charge in every month.


[Edited by Moderator]

Posted on Aug 19, 2024 10:20 PM

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3 replies

Aug 19, 2024 10:25 PM in response to VanKathy

"Request a refund: On the 22nd of every month, my account is charged 39,000VND though I didn't buy anything with this price. One month I just have Spotify, Netflix and Icloud. According to statistics from my banking, I was charged by apple.com/bill 39,000VND for a long time, which I didn't even notice. Hope you can refund my money for me or do anything to cancel charge in every month."

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Cancelling a Pending Purchase:

These are just user-to-user forums. No one here has access to your account information (and that is a goo thing, BTW) You need to request a refund. This the link to use to request it: https://reportaproblem.apple.com. It's part of the Terms & Conditions --something you would have agreed to upon opening your Apple Account.

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