Hello, if your stolen device protection's Face ID is not working, follow these steps:
Step 1: Verify that your phone screen is not broken and obstructing the Face ID feature.
Step 2: Clean your phone screen and screen protector.
In my situation, the issue was a a cracked screen protector.
Hope this help.
iPhone 14
See the pic below which is self-explanatory
Probably you have "Always" Ticked in place of "Away from Familiar Location"
For enhanced security, there's a one-hour delay when changing your location settings from "Always" to "Away from Familiar Location." This applies even if you use Face ID for authentication.
A delay will be required when you are not at a familiar location, such as your home or work, to change security settings.
Know more --> About Stolen Device Protection for iPhone
See the pic below which is self-explanatory
Probably you have "Always" Ticked in place of "Away from Familiar Location"
For enhanced security, there's a one-hour delay when changing your location settings from "Always" to "Away from Familiar Location." This applies even if you use Face ID for authentication.
A delay will be required when you are not at a familiar location, such as your home or work, to change security settings.
Know more --> About Stolen Device Protection for iPhone
Stolen device protection can't turn off.
