Billing and Subscription

I purchased a Facebook Verified subscription and canceled it two days before. Now anytime I try to download a free app, it tells me "there is a billing problem with a previous purchase." The Facebook Verified is showing "Inactive" too. I have even changed my payment method to three different working cards but it keeps declining all cards and anytime I try to download any app, it tells me "There is a billing problem with a previous purchase". I tried to purchase the Facebook Verified subscription but all my three payment methods keep declining. I called my banks to solve any issue with my payment methods but I keep getting the same message from Apple. My payment methods all work on any platform except Apple. I tried contacting Apple support and no one has attended to my plight

iPhone 6s, iOS 15

Posted on Apr 1, 2024 08:17 AM

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Apr 1, 2024 01:02 PM in response to offradar77

There's nobody here from Apple, only people like yourself. To me it is sounding like you need to either add a payment method that will work, or contact Apple.


This document explains how to add a payment method to your Apple ID on a Mac, Apple mobile devices, PC, or online ➔ Add a payment method - Apple Support


For help with "Billing and subscriptions" support, click here ➞ https://getsupport.apple.com/?caller=cups&PGF=PGF63006&category_id=SC0060



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Billing and Subscription

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