Amazon Music Not Available on Child's iPhone when screen time is turned on

I was able to install Amazon Music App on my child's iPhone while the Screen Time app was turned off for their account. As soon as I turned on the Screen Time app (regardless of the time of day) the Amazon Music App is not available on their iPhone. How do we get this fixed?

iPhone 15

Posted on Mar 17, 2024 7:32 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 25, 2024 7:21 AM

Hey! I had the same issue and figured out something that worked for my kids phone. Go to Screen Time, then Content & Privacy Restrictions. Click Store, Webb, Siri & Game Center. Change the restriction for APPS to 12+. This will let you keep the Content & Privacy Restrictions on, but will also allow the Amazon Music App to stay on the kids phone. Hope this helps someone else!

Similar questions

6 replies
Question marked as Top-ranking reply

Jun 25, 2024 7:21 AM in response to macktheknife22

Hey! I had the same issue and figured out something that worked for my kids phone. Go to Screen Time, then Content & Privacy Restrictions. Click Store, Webb, Siri & Game Center. Change the restriction for APPS to 12+. This will let you keep the Content & Privacy Restrictions on, but will also allow the Amazon Music App to stay on the kids phone. Hope this helps someone else!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Amazon Music Not Available on Child's iPhone when screen time is turned on

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.