2024 Lincoln Nautilus built-in wireless charging pad not working

I have a 2024 Lincoln Nautilus with the built-in Qi wireless charging pad for smart phones (picture below in front of the cup holders). My iPhone 15 Pro Max will not charge. It begins charging but stops. I have taken it out of the thin Spigen MagSafe case I have but that didn't work. I'm curious if anyone has a solution to this issue. Would adding a MagSafe ring to the charger would help (photo attached).

For context, I've read where this is an issue in Lexus vehicles as well.

Thanks!

iPhone 15 Pro Max

Posted on Mar 15, 2024 03:08 PM

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R_M_

Level 1

8 points

Posted on Mar 18, 2024 06:17 PM

Took the vehicle to the dealership. The vehicle charging pad was bad.

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3 replies

Top-ranking reply

R_M_

Level 1

8 points

Mar 18, 2024 06:17 PM in response to RedHoncho

Took the vehicle to the dealership. The vehicle charging pad was bad.

R_M_

Level 1

8 points

Mar 16, 2024 06:26 AM in response to RedHoncho

I am having the exact same issue. The status indicator shows charging. The phone will get hot and doesn’t charge. Dealer said it works if the green indicator light is on, still won’t charge. It’s definitely not the phone because my phone charges on other magnetic chargers. I was unable to find if the charger could be switched from android to iPhone under the vehicle settings. No luck.

Mar 25, 2024 08:24 AM in response to RedHoncho

I have the same issue except that my iPhone 15 Pro overheated to the point it shut down, leaving me without navigation (or entertainment for that matter) until it cooled down and still needed to be charged.

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2024 Lincoln Nautilus built-in wireless charging pad not working