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HP Printer doesn't print in color from my MacBook Air

I set up my new hp printer and when I try to print from my Macbook Air, the print dialog box does not offer an option to select 'color'; it only offers the choice of printing b&w. When I look at the print preview, it shows the preview in b&w even if the item to be printed is in full color on my screen. However, If I place a color document on the glass printer table, it will copy in color. These are new ink cartridges.


[Re-Titled by Moderator]

MacBook Air 13″, macOS 12.7

Posted on Mar 7, 2024 1:20 PM

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Question marked as Top-ranking reply

Posted on Jul 18, 2024 3:40 AM

My Mac was going the same & I just got it working - I went to "settings printers and scanners" - deleted the printer off the list & then re-added it & it works now.

Watch the below video called "Updating Mac OS to Use the HP Printer Driver"

https://support.hp.com/in-en/drivers/hp-envy-6400e-all-in-one-printer-series/model/2100187522



7 replies
Question marked as Top-ranking reply

Jul 18, 2024 3:40 AM in response to maud335

My Mac was going the same & I just got it working - I went to "settings printers and scanners" - deleted the printer off the list & then re-added it & it works now.

Watch the below video called "Updating Mac OS to Use the HP Printer Driver"

https://support.hp.com/in-en/drivers/hp-envy-6400e-all-in-one-printer-series/model/2100187522



Mar 7, 2024 1:57 PM in response to maud335

maud335 wrote:

I set up my new hp printer and when I try to print from my Macbook Air, the print dialog box does not offer an option to select 'color'; it only offers the choice of printing b&w. When I look at the print preview, it shows the preview in b&w even if the item to be printed is in full color on my screen. However, If I place a color document on the glass printer table, it will copy in color. These are new ink cartridges.

look here https://support.hp.com/us-en/product/details/hp-deskjet-2700-all-in-one-printer-series/29378157

HP Printer doesn't print in color from my MacBook Air

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