iPhone 15 Pro Max poor cellular service and network connectivity, lots of drops.

Our new iPhone 15 Pro Max's have poor cellular service and frequently drops cellular/network connections. Both me and my wife have the iPhone 15 Pro Max and we both have the exact same problems. It has become frustrating and they are basically unreliable and unusable.


At first I thought it was the carrier. So to confirm or rule out if it was a carrier issue I swapped sims with my old iPhone 8 Plus that has a different carrier than our new iPhone 15's. I literally did a switch between the two. The result, the iPhone 8 Plus did not have any cellular/network connectivity issues with either carrier, and the iPhone 15's (both) had connectivity issues with both carriers.


Something is wrong with the iPhone 15. The odds that both of our new phones have the exact same problem is not some random fluke.



iPhone 15 Pro Max

Posted on Jan 15, 2024 01:06 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 17, 2024 11:59 AM

Anyone from Apple want to comment or make a suggestion on what to do?

Similar questions

2 replies

May 16, 2024 12:57 PM in response to Doofi

Yeah I wanna know too cuz I’ve had the iPhone since the second generation, I’ve NEVER had any issues until this model. It’s ridiculous, I upgraded 3 phones to the 15, two iPhone 15s and then mine a 15 pro max. By far the worst phone I’ve ever had. My reception and internet service keeps going on and off, goes to no bars, to fill bars, to SOS. I’ve taken it in and they can’t find any antenna issues so it has to be some kind of software issue.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 15 Pro Max poor cellular service and network connectivity, lots of drops.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.