Received email stating Billing problem . There is a problem with your payment method… but I can’t see the problem

Email states Billing Problem. There is a problem with your payment method which may prevent the renewal of this subscription. To avoid losing access to your service update your payment information. Regards Apple


I do not see the problem.

iPhone 13 Pro Max, iOS 17

Posted on Dec 30, 2023 2:20 AM

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Posted on Jan 1, 2024 6:04 AM

I spoke to a representative yesterday, and she said Apple is aware of the problem. She instructed me to add another payment method, remove the first payment method, then add the first one back in. The second payment method ensures your subscriptions won’t be affected when you take off the primary card. It seems to have worked!!

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Question marked as Top-ranking reply

Jan 1, 2024 6:04 AM in response to Tony3900

I spoke to a representative yesterday, and she said Apple is aware of the problem. She instructed me to add another payment method, remove the first payment method, then add the first one back in. The second payment method ensures your subscriptions won’t be affected when you take off the primary card. It seems to have worked!!

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Received email stating Billing problem . There is a problem with your payment method… but I can’t see the problem

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