Message from apple about problem with payment

Have received multiple e-mails from Apple (iTunes) stating that there is a problem with payment information for iCloud and other recurring charges. But my Apple Pay is working fine, credit card has not changed and there is no issue that I can find. Message says Apple will downgrade account if payment cannot be processed but I cannot figure out how or what to fix. Instructions they provided say to go into payments and manage prompts, but there are none.

iPhone 12 Pro Max, iOS 17

Posted on Dec 30, 2023 09:40 AM

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Message from apple about problem with payment

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