Phone freezing and restarting - wifi greyed out - not working - iOS 17.2.1

I've been experiencing this issue for a few days now where all of a sudden my phone freezes and restarts and the wifi toggle switch is greyed out and not working and bluetooth and airdrop stop working too. Sometimes the wifi, bluetooth, and airdrop start working after a restart or two, but most of the times this problem persists for a few hours at least. I even updated to 17.2.1 the other day and the issue is still persisting.


Apart from that I'm experiencing some lag while using the keyboard (this issue only pops up after my phone freezes) and internet / data speeds drop and my phone's battery has also been dropping real fast.


I'm using an iPhone 12 and I've had this for a little over 2 years now, and there's more than ample internal storage available for usage (~40GB).

iPhone 12

Posted on Dec 27, 2023 08:44 AM

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6 replies

Mar 31, 2024 10:31 AM in response to siri247

Hey all,


Bad news folks: my WiFi and Bluetooth board were damaged and that caused the issue. I ended up getting a new phone :/


so restarting did not work and neither did the tips found online help. I had to take it to an official apple service center in my area and they quoted a stupid expensive amount to repair my phone since my apple care had just expired two months prior.


this issue was not a result of software issue and rather hardware damage, albeit I barely ever dropped my phone (the screen and back glass were in excellent condition even after 2+ years).



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Phone freezing and restarting - wifi greyed out - not working - iOS 17.2.1

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