How can I retrieve lost Voicemail greetings on my iPhone 11?

Mine did the same thing! My daughter recorded it when she was around 4 and she is now 11!! I want it back! I don’t understand why it was deleted.

Update: sorry mistake. At the main menu press 3 to create a greeting, then press 1 to listen to your current greeting. That’s house i heard my old greeting

Hello this happened to me i was devistated to have a 20 year old greeting lost out of the blue.

I found it with some hints from tmobile support. They didn’t help me, said they couldn’t recover my greeting but while trouble shooting they showed me a method to enter your voicemail inbox. Using the phone with the missing greeting: Either call yourself then press *(star/asterisk) OR just hold down 1 on the dialpad to call ur your voicemail. Then ur password to your inbox should be the last for digits of your phone number. Then after you listen to all ur pending voicemails you’ll arrive at the main menu. The first option should be “to listen to you current greeting press 1. “ In my case by the grace of the lord almighty, it played my original voicemail. I kept pressing replay until i could grab another phone to record my greeting on the voicememo app. I now can use this recording by creating a new custom greeting in iphone. That’s how I did it, i hope this helps anyone else that shead many tears to their lost greeting.

An iOS update does not change a voicemail greeting. Something else was involved.

Open Voicemail in the iPhone’s Phone app, tap “Greeting” in the upper right, then “Custom”. Might the greeting be there?

Same thing happened to me. My son recoded my vm when we was about 3 yrs old he’s 15 now and it’s been the same since. Now the custom vm is gone! I want to get it back

The greeting is still there but I can’t use it. It refuses to let me use the greeting.