My iPhone 15 pro max screen is black but my alarm went off - I tried pushing the volume & alternate side button but it causes an alarm sound and camera flash but the screen doesn’t come on

My alarm went off - I tried pushing the volume & alternate side button but it causes an alarm sound and camera flash but the screen doesn’t come on.

iPhone 12 Pro Max, iOS 17

Posted on Dec 12, 2023 4:23 AM

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Question marked as Top-ranking reply

Posted on Dec 12, 2023 4:32 AM

Hello,

  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button until you see the Apple logo (could be as long as 30 seconds) 

The timing is a little critical, you may have to try it several times. See this for more detail:

If your iPhone, iPad, or iPod touch won‘t turn on or is frozen

Good luck.

1 reply
Question marked as Top-ranking reply

Dec 12, 2023 4:32 AM in response to joiride

Hello,

  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button until you see the Apple logo (could be as long as 30 seconds) 

The timing is a little critical, you may have to try it several times. See this for more detail:

If your iPhone, iPad, or iPod touch won‘t turn on or is frozen

Good luck.

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My iPhone 15 pro max screen is black but my alarm went off - I tried pushing the volume & alternate side button but it causes an alarm sound and camera flash but the screen doesn’t come on

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