What to do when my iphone 13 pro max froze during an update

my phone screen is stuck on a black apple update screen and has been updating the newest software for 3 hours and i can’t get it to finish so i have no way to use my phone and i can’t turn it off or back on

Posted on Nov 17, 2023 08:56 PM

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What to do when my iphone 13 pro max froze during an update

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