May I share a crash report? Any insight into what is causing the crashing? Apple suggested I reinstall Mac OS Sonoma. Wondering if someone might read through this and decipher if there is a smoking gun?
Thank you Nick. I did that and worked through the day earlier this week, and I still had a reboot/crash. I then reinstalled the Mac OS (as Apple instructed) and yet again, still had a crash. I did some research, and I suspect that it may be the external monitor. I lowered the refresh rate to 50 hertz. Again, a reboot/crash. Although it has happened 2-3 while using the computer, it is mainly when it is asleep. I will wake it and log into a rebooted screen with a crash report. Any other ideas?
Thank you Nick. I did that and worked through the day earlier this week, and I still had a reboot/crash. I then reinstalled the Mac OS (as Apple instructed) and yet again, still had a crash. I did some research, and I suspect that it may be the external monitor. I lowered the refresh rate to 50 hertz. Again, a reboot/crash. Although it has happened 2-3 while using the computer, it is mainly when it is asleep. I will wake it and log into a rebooted screen with a crash report. Any other ideas?
Try and boot the Mac in the safe mode to see if the issues persist
Start up your Mac with Apple silicon in safe mode
> Shut Down.If it does not persist in safe mode, it is caused by an external piece of software, evaluate the software you've installed on your Mac
We need to see what all is running, a report from this will not display any personal info...
Using EtreCheck - Apple Community
EtreCheck is a FREE simple little diagnostic tool to display the important details of your system configuration and allow you to copy that information to the Clipboard. It is meant to be used with Apple Support Communities to help people help you with your Mac. It will not display any personal info.
Thanks for Old Toad’s etrecheck instructions…
Slow iMac 2017 - Apple Community
Use the Note tool on the bottom of this editor's toolbar, as shown in the image, to copy and paste the output from EtreCheck. In a Reply before you click post, look for this to add longer texts...
Sleep is unnecessary and should be disabled. Shut for long absences/idle overnights (i.e. do not manual-sleep), and for regular operation, use the settings exactly as shown here Wake up a remote Mac mini - Apple Community, should fix.
Thank you. I have deleted that file. To answer your question...yes, this issue has occurred in Safe Mode.
Delete this file & restart...
~/Library/LaunchAgents/com.elgato.StreamDeck.plist
~ tilde indicates your home folder
Apple hid the Users' Library folders...
Method 1:
1 From the Finder, select the Go menu at top of the screen, and choose Go to Folder.
2 In the window that opens, enter ~/Library, and click Go.
Restart, if that doesn't cure it...
On your Mac, choose Apple menu > Shut Down.
Wait for your Mac to shut down completely. A Mac is completely shut down when the screen is black and any lights (including in the Touch Bar) are off.
Press and hold the power button on your Mac until “Loading startup options” appears.
Select a volume.
Press and hold the Shift key, then click Continue in Safe Mode.
The computer restarts automatically. When the login window appears, you should see “Safe Boot” in the menu bar.
Does the problem occur in SafeMode?
you don’t know that. i have the same issue. just received my mac mini pro. will be talking with apple later to see what might be causing it.
in the past, I had issues that nobody could fix or pin point and both times my computer (mac pro and imac 27) were replaced and the problems went away.
Thank you BDAqua. Here is the report output.
OK, likely a hardware problem, but not impossible that it's a slightly corrupt OS install, or thirdly... something attached to your Mac, possibly network wise.
Thanks. I will see if Apple will swap out under warranty.
There is zero chance of that. Have you set your mini to not sleep? Do so, might fix.
OK, all the best.
New Mac Mini Pro M2 keeps crashing and rebooting (daily)
