apple tv remote mute and volume buttons dont work

ive tried to restart the remote as well but it wont work. any ideas on how to fix this?


Apple TV 4K (3rd generation)

Posted on Nov 3, 2023 2:03 PM

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Posted on Nov 4, 2023 2:37 AM

it controls the mute and volume using hdmi cec Consumer Electronics Control - Wikipedia

it needs to be supported by the tv and to be enabled on the tv

if it used to work then if it was me then I would try pulling the plug on the tv and see if that helps and maybe

disable hdmi-cec on the tv and then reneable it maybe after having pulled the plug on the tv in between

2 replies
Question marked as Top-ranking reply

Nov 4, 2023 2:37 AM in response to poulk

it controls the mute and volume using hdmi cec Consumer Electronics Control - Wikipedia

it needs to be supported by the tv and to be enabled on the tv

if it used to work then if it was me then I would try pulling the plug on the tv and see if that helps and maybe

disable hdmi-cec on the tv and then reneable it maybe after having pulled the plug on the tv in between

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apple tv remote mute and volume buttons dont work

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