M2 Macbook Air Bluetooth Disconnects

Question

M2 Macbook Air Bluetooth Disconnects

macOS Ventura 13.6.

My Bluetooth on my M2 MBA drops randomly.

I have a bluetooth speaker and a bluetooth Apple keyboard with touchID.

I notice it when the speaker disconnects and also the keyboard stops working.

It's not a peripheral power issue - both items are powered.

All the peripherals are with 12 inches of the M2.

It seems process or M2 hardware related.

Turning off bluetooth on the M2 does nothing. Sometimes turning off the keyboard and reconnecting it via bluetooth fixes that. The only way to fix the speaker is to reboot the speaker. It will not reconnect after cycling Bluetooth on M2.

If I reboot it seems to temporarily fix the issue. And the issue may not happen for a week and then suddenly happen a few times.

How best to troubleshoot?

MacBook Air 13″, macOS 10.15

Posted on Oct 26, 2023 07:13 AM

Reply

Answer 1

Top-ranking reply

MisterManny

Level 1

8 points

Feb 8, 2024 05:53 AM in response to layne_staley123

Sonoma 14.2.1: My Keychron Keyboard and Apple mouse disconnect at the same time, then both can reconnect after 1-2 minutes with a power cycle. It happens Randomly.

Reply

Answer 2

WheelieNick

Level 8

45,425 points

Oct 26, 2023 07:32 AM in response to layne_staley123

First try and restart the Mac and the peripherals

Then, if the issue persists boot the Mac in safe mode to see If the issue persists there. If it does not persist In safe mode it is caused by an external piece of software, you might want to evaluate the software installed to your Mac

Start up your Mac in safe mode – Apple Support (UK)

Reply

Answer 3

Oct 26, 2023 07:47 AM in response to WheelieNick

Hi

I rebooted everything as I said and thats the only sure way to get it to all work again, yet over time the issue returns so trying to find out why it happens.

I can't really work in safe mode and using the M2 for hours is the only way I have found to replicate as the issue appears to be random, so safe mode really isnt a feasible troubleshooting option.

Thanks for the assist anyway.

Reply

Answer 4

Thallius

Level 1

8 points

Jan 23, 2024 06:14 AM in response to layne_staley123

I have the same problem on my MBP M2 now. Nearly once a day the keyboard is disconnected and can only be connected by rebooting the Mac.

Sorry but that's why I switched from Windows to Mac to not have such problems which reduce my productivity massively....

Reply

Answer 5

Feb 21, 2024 11:01 AM in response to nadir39

Mine was brand new and ist 1yo. But sadly it’s not the only issue. Beside bluetooth, there’s the usual problem with external display flickering, and the battery is aging too fast, like there’s only 85% of the original capacity remaining. Do you have one of those problems as well?

Reply

Answer 6

Feb 21, 2024 11:32 AM in response to MisterManny

MisterManny wrote:

Mine was brand new and ist 1yo. But sadly it’s not the only issue. Beside bluetooth, there’s the usual problem with external display flickering, and the battery is aging too fast, like there’s only 85% of the original capacity remaining. Do you have one of those problems as well?

I do not have those issues.

Reply

Answer 7

nadir39

Level 1

8 points

Feb 19, 2024 04:28 PM in response to MisterManny

same issue... bought a refurbed Mac. you?

Reply

Answer 8

Feb 21, 2024 11:32 AM in response to nadir39

It was brand new.

Reply

M2 Macbook Air Bluetooth Disconnects

Similar questions