Media volume on WhatsApp

Am using iphone14. The volume buttons on the left side of the device do not work when I open any video over WhatsApp.

Kindly help to resolve if anyone else faces the same issue

iPhone XR, iOS 16

Posted on Oct 19, 2023 03:58 AM

Reply
1 reply

Oct 20, 2023 06:57 AM in response to richa135

Greetings richa135,


It sounds like the WhatsApp app isn’t working as expected. We know how important this is for you, and we will help get you to the right place to find a resolution.


The first thing to try is the steps listed in this support article. These steps can often resolve this type of issue:

If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support


If you need continued assistance then please reach out to the app developer. You can learn How to contact an app developer here:

How to contact an app developer - Apple Support


Cheers.

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Media volume on WhatsApp

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