Unlock my account

I keep getting a message that my account is locked click here to unlock and it want me to reset password. Well I have done this same thing over over and over again and every time it makes me enter a new password I am running out of passwords to keep entering

iPad, iPadOS 15

Posted on Oct 16, 2023 2:29 AM

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Question marked as Top-ranking reply

Posted on Oct 16, 2023 2:34 AM

Hi there


Please see this


If your account has been disabled for security reasons

If you see one of the following messages, your Apple ID automatically locked to protect your security and you can't sign in to any Apple services:

  • “This Apple ID has been disabled for security reasons”
  • "You can't sign in because your account was disabled for security reasons"
  • "This Apple ID has been locked for security reasons"

You need to reset your password to regain access. Learn how to reset your password


if this is not working, please  contact Apple Support for help. 

3 replies
Question marked as Top-ranking reply

Oct 16, 2023 2:34 AM in response to Sohandy2023

Hi there


Please see this


If your account has been disabled for security reasons

If you see one of the following messages, your Apple ID automatically locked to protect your security and you can't sign in to any Apple services:

  • “This Apple ID has been disabled for security reasons”
  • "You can't sign in because your account was disabled for security reasons"
  • "This Apple ID has been locked for security reasons"

You need to reset your password to regain access. Learn how to reset your password


if this is not working, please  contact Apple Support for help. 

Oct 16, 2023 2:41 AM in response to WheelieNick

Yes this is the same thing that I was able to find. And if you follow the directions it will take you to a reset password screen so you enter your password and then it will reset your password and then you go to login with the new password and it says the same thing your account is Locke do to to many login attempts. Then it do the same thing unlock sends me to reset my password.


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