Re: Safari Mail not loading body of message immediately

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Level 1

4 points

Re: Safari Mail not loading body of message immediately

Two or three Safari updates ago, I noticed that when I opened an email, the contents did not appear immediately; I had to wait up to three minutes. I received two separate info messages at different times which was telling me the problem along with a vague (to me) solution:

Your Network preferences prevent content from loading privately;
Unable to load remote content privately

I have tried a few things, but nothing corrects this. I have disconnected my Express VPN when I visit my mail, just in case. I am using Monterey 12.7. Any advice will be appreciated

iMac 27″, macOS 12.7

Posted on Oct 12, 2023 06:38 AM

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Answer 1

Top-ranking reply

ku4hx

Level 7

23,640 points

Oct 12, 2023 10:39 PM in response to DVallance

Safari is not your email app ... Mail is your email app and they are completely separate.

A VPN can definitely cause system disruptions. What you'll find here is advice to uninstall it completely unless you are required to use one by a school, employer or etc.

The generally suggested fix for errant mail accounts is to remove the account completely and recreate it from scratch using the latest credentials from the web mail provider. I suggest you do that.

Mail is little more than a portal that allows local control of a web mail service. if the local app faults, your email will always be available on the mail provider's website unless there is a problem there. mail.yahoo.com for example.

Related post: Every email: "Your network preferences pr… - Apple Community

If you see 'Unable to load remote content privately' at the top of an email - Apple Support

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Answer 2

spirit

Level 1

45 points

Oct 25, 2023 08:50 AM in response to DVallance

I have the same problem on macOS 12.7 and think it was one of the recent macOS updates. If I run either of my two VPNs and then turn them off, the problem persists where each message in Apple Mail will display ”your network preferences prevent content from loading privately”. It's very annoying. I use NordVPN and WARP.

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Answer 3

DVallance Author

Level 1

4 points

Oct 13, 2023 05:14 AM in response to ku4hx

I get that VPNs can disrupt communication. But here the timeline doesn't work. I had VPN when the mail downloading worked fine. It was only after an update from Apple that the glitch began.

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Re: Safari Mail not loading body of message immediately

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