mail displays preview header but is not loading Yahoo mail content

Mail is displaying the one-line mail preview but is not loading the actual mail content from Yahoo mail. Sometimes it displays the “mail is offline” symbol. Connection Doctor shows "security” and/or logout or idling at end. This happens generally in the early morning but then by mid-morning (EST) it works just fine. Sometimes I can workaround by hitting the forward or reply button and can see the content in the new window.

iMac 21.5″, macOS 12.6

Posted on Dec 22, 2022 05:11 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 23, 2022 02:46 PM

Hello patad26,


Thanks for stopping by.


Does this only happen with Yahoo mail? If so, we recommend reaching out to Yahoo support for help.

Help for your Yahoo Account


If it is more than just Yahoo email then let's take a look to see if you have any profiles or VPNs installed that might be causing this i8ssue.

Use configuration profiles to standardize settings on Mac computers

Set up a VPN connection on Mac


Let us know if you have any questions.

Thank you for using Apple Support Communities.

Take care!



3 replies
Question marked as Top-ranking reply

Dec 23, 2022 02:46 PM in response to patad26

Hello patad26,


Thanks for stopping by.


Does this only happen with Yahoo mail? If so, we recommend reaching out to Yahoo support for help.

Help for your Yahoo Account


If it is more than just Yahoo email then let's take a look to see if you have any profiles or VPNs installed that might be causing this i8ssue.

Use configuration profiles to standardize settings on Mac computers

Set up a VPN connection on Mac


Let us know if you have any questions.

Thank you for using Apple Support Communities.

Take care!



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

mail displays preview header but is not loading Yahoo mail content

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.