Download of Maps won‘t work. Maps freeze while calculating the Maps size. iOS 17.0.3

When I try to download an offline map in Apple Maps the App freezes while calculating the map size. Any ideas?

iPhone X, iOS 14

Posted on Oct 11, 2023 03:21 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 6, 2023 03:28 PM

I completed all of the above. The first time you create the map it works. If you then want to resize the map it locks the phone at "calculating". You can't edit or even create a second map. I am on a IPhone 12 Pro running 17.1.2 (happening with other versions of 17). Any help would be appreciated

2 replies

Oct 12, 2023 12:34 PM in response to Lvs2023

Hey there Lvs2023,


Thanks for reaching out to the Apple Support Communities.


If having issues with the Maps app freezing unexpected, give the steps in the following resource a try: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support


Close and reopen the app
Force the app to close. Then open the app to see if it works as expected.
 
Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
 
Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
 
Delete the app, then redownload it
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.


Keep us updated on the results after going through the steps above.


Take care!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Download of Maps won‘t work. Maps freeze while calculating the Maps size. iOS 17.0.3

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.