Apple Maps Freezing iPhone

When I use Apple Maps in OS 16 (iPhone 14), the map suddenly freezes, as do other apps. Quitting them does nothing. It requires a hard reset to get data to download again and Maps to display the navigation. I've seen others reporting this as well, but haven't found a solution.


Anyone aware of a fix?

Posted on Jul 12, 2023 10:23 PM

Reply
2 replies

Jul 12, 2023 11:07 PM in response to marysplacestudio

You may try some of these steps, please check after each step...


  1. Sometimes, a simple restart can resolve temporary software glitches. Turn off your iPhone, wait for a few seconds, and then turn it back on.
    1. Restart the device. That's it.
    2. Still not solved --> Force restart iPhone - Apple Support
  2. If the issue persists, you can try resetting all settings on your iPhone. This will not erase your data but will reset all personalized settings to their default values. Go to Settings > General > Transfer & Reset > Reset > Reset All Settings and confirm the action. Note that you will need to reconfigure your settings afterward. All settings—including network settings, the keyboard dictionary, the Home screen layout, location settings, privacy settings, and Apple Pay cards—are removed or reset to their defaults. No data or media are deleted.
    1. Reset All Settings: Return iPhone settings to their defaults - Apple Support:- Return iPhone settings to their defaults
    2. You can return settings to their defaults without erasing your content.
    3. If you want to save your settings, back up your iPhone before returning them to their defaults. For example, if you’re trying to solve a problem but returning settings to their defaults doesn’t help, you might want to restore your previous settings from a backup.
  3. Make sure you have the latest updates installed.
    1. Update Over-the-Air (OTA) —> Update your iPhone or iPad - Apple Support (IN)
    2. Update using iTunes/Finder —> Update your iPhone, iPad, or iPod touch - Apple Support (IN)
  4. To activate iMessage and FaceTime using your Phone number
    1. First, check to know whether you have an SMS plan enabled at least for One SMS*** with your carrier. Contact your Carrier (Cellular Service Provider) the agency that issued the SIM to you
    2. If your iPhone is used with a carrier not found in the wireless carrier articles, make sure you can send and receive international SMS. (One international SMS*** Only)
    3. If you can't turn on or sign in to iMessage or FaceTime - Apple ...
    4. *** You may not have an SMS plan (Domestic & International) enabled by your carrier for the SIM/eSIM that you use on your device. Apple Inc does not provide SMS services.


If none of the above steps resolve the issue, it is recommended to reach out to Apple Support or visit an authorized service center for further assistance. They can provide specific guidance based on your device model and iOS version.




Jul 12, 2023 11:06 PM in response to marysplacestudio

  1. Restart the device. That's it.
  2. Still not solved --> Force restart iPhone - Apple Support



  1. Follow the Apple article to resolve the issue --> If your iPhone, iPad, or iPod touch won't turn on or is frozen ...
  2. If not resolved; please follow the steps in the following link for support with this issue: If your iOS device restarts or displays the Apple logo or a spinning gear unexpectedly



  • You still see a black screen after charging, force restarting, following the steps in this article.
  • You see a black screen, but you can hear alerts, sounds, and vibrations.
  • The screen remains black, but the device chirps when you unmute it and connect it to power.
  • Your screen is on, but it doesn't respond when you tap, slide, or try other gestures. 
  • You can't force your device to restart because a button is broken or stuck.
  • Your device is stuck on the Apple logo, displays a solid color, or isn't recognized in iTunes.

Contact Apple Support to set up service if you have any of the above issues:

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Apple Maps Freezing iPhone

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