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iPad 10th Gen Outer-App Camera Issues

My iPad 10th generation (landscape camera) front camera works fine. However, when it comes to apps using the front facing camera e.g. shortcuts, insta, snapchat the camera is like this for some reason? my guess is that the apps aren’t optimised for a landscape camera yet on iPads. Any help?(this photo is me doing ✌️ right infront of the camera (should be in landscape)

iPad, iPadOS 17

Posted on Oct 11, 2023 5:12 AM

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Question marked as Top-ranking reply

Posted on Oct 12, 2023 7:00 AM

Hi there!


If the camera is not working as expected only in specific third-party apps, then we would recommend to reach our to the app developers of these apps. They would be the best equipped to look into this behavior further with you. Use the steps here to contact them: How to contact an app developer


Take care!

4 replies
Question marked as Top-ranking reply

Oct 12, 2023 7:00 AM in response to IHateOtherStorage

Hi there!


If the camera is not working as expected only in specific third-party apps, then we would recommend to reach our to the app developers of these apps. They would be the best equipped to look into this behavior further with you. Use the steps here to contact them: How to contact an app developer


Take care!

iPad 10th Gen Outer-App Camera Issues

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