WhatsApp microphone not working

I newly acquired the new iPhone 15 Pro and after transferring all my data from my previous device everything was good but I jumped on a WhatsApp call but no one could hear me. I thought it was a minor or hardware problem but apparently the microphone works pretty well for normal calls and other apps like messenger, FaceTime etc.


I have checked settings > privacy > microphone to grant permission but still not working. Im out of options right now and need help


iPhone 15 Pro, iOS 17

Posted on Oct 10, 2023 01:07 PM

Reply
2 replies

Oct 11, 2023 10:43 AM in response to michankee

Hi michankee,


We appreciate you reaching out to us.

We’d like to gather additional details that may help us be in a better position to assist you.

Does it help if you restart your device? Restart your iPhone - Apple Support


If restarting didn't help, please check for a software update and make sure that you are running the latest version of iOS 17.

While it isn't inherently assured that an update will resolve the issue, updating to the latest software version for your device can help isolate potential software issues. 

Kindly secure a backup and update.

  1. How to back up your iPhone, iPad, and iPod touch - Apple Support
  2. Update your iPhone or iPad - Apple Support


Then, check for app updates.

  1. "Open the App Store.
  2. Tap your profile icon at the top of the screen.
  3. Scroll to see pending updates and release notes. Tap Update next to an app to update only that app, or tap Update All."

You can use the article below as a reference.

How to manually update apps on your Apple device - Apple Support


If you need further assistance after performing the steps above, we recommend that you reach out to WhatsApp's developer. 


The developer of WhatsApp is in a better position to provide you further assistance since the issue is isolated to their app. 

You can use the article below to help you in reaching out to them.

How to contact an app developer




Take care!




Oct 16, 2023 11:12 AM in response to kamote0628

Hi

I have an iphone 14 , ios 17.0.3

I had a similar issue few days ago, only with "Whatsapp". Microphone is not functioning at all.

Tried all what you've suggested. Nothing works.

The "Whatsapp business" app microphone function is running just fine as the rest of all microphone related apps.

So I assume it's something with Whatsapp itself and waiting for their upcoming update.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

WhatsApp microphone not working

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