All callers in contacts showing as unknown

DBCstar Said:

"All callers in contacts showing as unknown: I just got the new iphone15 and set it up by synching it with the iCloud.I see the contacts name in contacts but when anyone in my contacts calls they show as unknown. When I get a text from a contact the name is showing up with one of their email accounts which I don’t even have saved in my contact info. I tried turning off the iCloud contacts - no difference , rebooted phone , no difference. I toggled the iCloud contacts back on and still no change. Seeing all callers as unknown is an issue for me."

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Have a Former iPhone?:

If so, Transfer with Quick Start:

When transferring to a new iPhone, Quick Start is what to use. So, if you are transferring form an older iPhone to this one, then you need to, first factory reset your iPhone, and then use Quick Start to proceed with a transfer.

DBCstar Said:

"It was an upgrade from iphone13 to a new iphone15 and there was nothing in the new phone . I did the set up with all the prompts and chose to use iCloud. All photos downloaded, contacts downloaded but when calls come in they don’t show the name even though in the contact list"

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Did you Use Sick Start?:

If names are not showing up as they should, and reeling these in iCloud had not affect, thenfirst factory reset your iPhone, and then use Quick Start to proceed with a transfer.

DBCstar Said:

"However the phone calls still show up as unknown user even if that user is in the contact list and they have not blocked their info and they are not in my blocked list.[...]"

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Then give a few days to sync. Report back when changes occur.