Any watch Apple TV

Why can i not view a show on Apple TV ? 

Just says "unable to play. There's a problem playing this video. Try again or troubleshoot the issue" But i can watch the trailers

iPhone 7 Plus, iOS 15

Posted on Oct 9, 2023 02:47 PM

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Question marked as Top-ranking reply

Posted on Oct 9, 2023 04:50 PM

For Roku, try this:


Another user (mygreensocks) suggested this procedure from Roku Support staff, which several users found helpful.

1. Remove the Apple TV app,
2. Shut off and unplug the TV (or streaming device),
3. Wait 30 seconds,
4. Plug the TV (or streaming device) back in,
5. Reload the Apple TV app.


Else try the Network Connection Reset, as mentioned by user Jarieta.

5 replies
Question marked as Top-ranking reply

Oct 9, 2023 04:50 PM in response to hd2003girl

For Roku, try this:


Another user (mygreensocks) suggested this procedure from Roku Support staff, which several users found helpful.

1. Remove the Apple TV app,
2. Shut off and unplug the TV (or streaming device),
3. Wait 30 seconds,
4. Plug the TV (or streaming device) back in,
5. Reload the Apple TV app.


Else try the Network Connection Reset, as mentioned by user Jarieta.

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Any watch Apple TV

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