Search button not working
New iPhone 15 pro max won’t allow me to search old messages. It will find new messages but any messages prior to getting the new phone it won’t pull up. Anyone know how to fix this? I’ve tried resetting.
iPhone 15 Pro Max
New iPhone 15 pro max won’t allow me to search old messages. It will find new messages but any messages prior to getting the new phone it won’t pull up. Anyone know how to fix this? I’ve tried resetting.
iPhone 15 Pro Max
Hi Annoyedinfl,
It sounds like you're having an issue searching past messages on your new iPhone. If so, check to ensure your iOS is fully updated with the help of the steps in the article here: Update your iPhone or iPad - Apple Support
Once updated, test searching once again. If needed, the article here and steps below can assist: Search within your text messages on iPhone
"Reveal the search field in Messages
In iOS 16.2 and later, your search results include photos in messages based on what's pictured, like a dog, car, person, or text.
If you recently deleted a conversation, it's not included in search results. Learn how to recover deleted messages in iOS."
The guide here can also assist: Search in Messages on iPhone - Apple Support
You can also test closing the app and a normal restart of your iPhone. Close an app on your iPhone or iPod touch. If the issue remains, reach out to Apple Support directly to further assist.
Cheers.
Thanks for the reply but my phone is brand new so it is already up to date with the latest software.
The phone still can’t search old messages that are available. Phone is updated, has been turned on and off, I’ve toggled iMessage button on/off and I still can’t get it to work.
Hey there Annoyedinfl,
Thanks for reaching back out. If you are still running into the same issue, reach out to Apple Support for further assistance: Get Support
Take care.
Search button not working