VIP folder not working properly. ALL emails showing in VIP folder when I mark any contacts.

My VIP folder was working fine. A couple of days ago I marked a new contact as a VIP. When I went to my VIP folder I had all emails in that folder. This is happening on Iphone & Ipad. It seemed to happen after my update to 17.02. Just did the 17.03 last night. Still working the same.

iPhone 14 Pro

Posted on Oct 5, 2023 08:27 AM

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1 reply

Oct 5, 2023 10:29 AM in response to SB_72

Thank goodness someone else is having the same issue.

This started with the first release of iOS/iPadOS 17 for me.

I have reported it to Apple and have a case id. Despite multiple tests with them, they have now gone quiet and not responding to my case queries.

One question that I think is relevant, do you use different Apple IDs for iCloud and Purchases?

In tests that I have done, this appears to be what causes the issue.

Unbelievably annoying as I heavily relied on the VIP folder to filter out all the unimportant emails I get.


Here is a more detailed thread on this issue.


Bug is iOS 17 implementation of VIP smart… - Apple Community



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VIP folder not working properly. ALL emails showing in VIP folder when I mark any contacts.

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