Is anyone else having trouble with their airpods since updating devices to Sonoma 14 or IOS 17?

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Is anyone else having trouble with their airpods since updating devices to Sonoma 14 or IOS 17?

Ever since updating my devices (iPhone, Mini, MacBook Pro, iPad Pro) I'm having trouble with my airpods. The mic no longer works with the iPhone and on the Mini it's got temperamental - seems to be working fine this morning but last night when I tried to connect to a Zoom call it said they were connected but there was no sound. I haven't had a chance to check on the other devices yet.

Is this just me or are other people finding this as well? Any suggestions?

iPhone SE, iOS 16

Posted on Oct 5, 2023 12:34 AM

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Answer 1

Jeff_W.

Community Specialist

Oct 6, 2023 02:05 PM in response to SiskinSAB

Hi SiskinSAB,

Since the release of iOS 17, there have been a few additional updates. We'd like to ensure that you have the latest iOS and iPadOS versions installed on your devices:

Update your iPhone or iPad - Apple Support

Additionally, please ensure that your AirPods firmware is up to date:

About firmware updates for AirPods - Apple Support

If you're still noticing an issue after ensuring the software and firmware is up to date, let's try resetting the AirPods:

How to reset your AirPods and AirPods Pro - Apple Support

Finally, if the suggestions we've made still have not resolved the issue, we'd suggest contacting Apple Support to investigate this further. You may be able to reach them here: Get Support

Thanks!

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Is anyone else having trouble with their airpods since updating devices to Sonoma 14 or IOS 17?

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