After Monterey Upgrade, Strange HDMI Connection to my Dell U3420Q

I hadn't been using my Macbook Pro (2017) running High Sierra for a while and connected it via a HDMI port on my IOGear Docking Station and it was working perfectly. After upgrading to Monterey, it appears that the Macbook recognizes the HDMI connection as a U3420Q connection but the monitor is not seeing the signal except at the lowest resolution.


I have a lot of technology experience but unfortunately not so much with Apple products. Any advice would be appreciated. Thanks.

MacBook Pro 15″, macOS 12.6

Posted on Oct 2, 2023 07:35 AM

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Posted on Oct 2, 2023 09:37 AM

Your specific model, 2017 MacBook Pro 15-in, does not use MagSafe. So the most obvious choice to consider is the USB-C cable and take advantage of the display's willingness to supply power when the MacBook Pro wants to accept operating power. Your Mac will never use that power to charge its battery unless necessary, and will NEVER over-charge.


Be sure that any USB-C cables for displays are certified, under ONE meter in length, and have at least this logo or better:



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Question marked as Top-ranking reply

Oct 2, 2023 09:37 AM in response to DC-SJ

Your specific model, 2017 MacBook Pro 15-in, does not use MagSafe. So the most obvious choice to consider is the USB-C cable and take advantage of the display's willingness to supply power when the MacBook Pro wants to accept operating power. Your Mac will never use that power to charge its battery unless necessary, and will NEVER over-charge.


Be sure that any USB-C cables for displays are certified, under ONE meter in length, and have at least this logo or better:



...



Oct 2, 2023 08:10 AM in response to DC-SJ

Your display appears to be "4K" display with:

2 x DP 1.4 (HDCP 2.2),

2 x HDMI 2.0,

1 x USB Type-C (Alternate Mode with DisplayPort 1.4, USB 3.1 Upstream Port, Power Delivery up to 90W)


The BIG Surprise is that the data rates for a Hi-color "4K" displays like yours are higher and more incessant that ANY other connection to your computer, including the connection to the Drive(s).


A 10 bits/color connection to your 4K display using HDMI consumes 14.4 G bits/sec, faster than USB-C 3.1 10 G bits/sec port, and uses up about three quarters of the bandwidth on a USB-C 3.2 20 G bits/sec port like those on your Intel MacBook Pro. (This also suggest any Drives you have connected on the same Dock will be slowed by the display data.)


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HDMI was invented for 720P TV sets, and is generally NOT up to the task, it can sometimes be stretched to get close to appropriate performance, but it really shows its age if and when you can get it to work.


So my first recommendation is to re-think your connection and back away from using HDMI -- AT ALL -- for this high-end display.

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After Monterey Upgrade, Strange HDMI Connection to my Dell U3420Q

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