Wallet Widget not updating

I have the iphone 15 pro max and the wallet widget is not showing the balance. I have removed it and the cards and re- added but still not working.


anyone else have this issue?

Posted on Sep 28, 2023 12:42 PM

Reply

Similar questions

1 reply

Oct 1, 2023 11:05 AM in response to JerryDee_24

Hello JerryDee_24,


Welcome to Apple Support Communities. We understand that the Wallet widget is not updating as expected. We are happy to help.


Apple has recently released an iOS update. Please use the steps here to update your iPhone: Update your iPhone or iPad - Apple Support

“Update your iPhone or iPad wirelessly

1. Back up your device using iCloud or your computer.

2. Plug your device into power and connect to the internet with Wi-Fi.

3. Go to Settings > General, then tap Software Update.

4. If you see more than one software update option available, choose the one that you want to install.

5. Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now. If you don't know your passcode, learn what to do.“


If the widget is not updating after updating the iOS version, please use the steps here to remove the Wallet widget: How to add and edit widgets on your iPhone - Apple Support

"How to remove widgets 

  1. Touch and hold the widget that you want to remove.
  2. Tap Remove Widget.
  3. Tap Remove again to confirm.


How to add widgets to Today View

  1. Swipe right from the Home Screen or Lock Screen.
  2. Touch and hold a widget or an empty area in Today View until the apps jiggle.
  3. Tap the Add button gray plus icon in the upper-left corner.
  4. Scroll down to select a widget, then choose from three widget sizes.
  5. Tap Add Widget, then tap Done."


These steps may help. Please let us know if you have further questions.


Take care.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Wallet Widget not updating

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.