Albums on iPhone not showing when using CarPlay

I have over 50 albums on my iPhone 14 IOS 17.0.2, which will play with no problem. But when I use CarPlay only 20 of them show on the car display. If I list the artists they are all there and if I tap the artist the album is displayed.

iPhone 14

Posted on Sep 28, 2023 01:52 AM

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Posted on Oct 6, 2023 11:09 AM

This happens wired (my car doesn't connect wireless).

My phone is on the latest up date IOS 17.0.3.

I have restarted it numerous times.

I have also gone into settings, CarPlay car, Forget this car and repaired it with my car.

It has mad no difference.

5 replies

Oct 1, 2023 06:47 AM in response to chrispy1953

Hello chrispy1953,  

Welcome to the Apple Support Communities.  


Start here if you are noticing an issue when using the CarPlay features of your device: If you need help with CarPlay - Apple Support


Does this issue happen when connecting wirelessly, as well as with a cable?


It may be necessary to download the desired music to make it available for offline play: Add music to iPhone and listen offline - Apple Support


It may also help to update your car system and iPhone. Also try restarting before connecting again to check for your music:



Please reply back if the issue continues.

Cheers!

Oct 6, 2023 11:21 AM in response to chrispy1953

Thanks for replying chrispy1953,


We appreciate that additional info, it really helps! To clarify, were you previously able to see more than the 20 options listed? We ask because mentioned in Play music with CarPlay - Apple Support: "On some systems, Now Playing displays only a partial list of choices while you’re driving. To choose among options not in the list, select More at the bottom of the screen, or use Siri by pressing and holding the voice command button on your steering wheel."


If you were previously able to see more options, and you've confirmed your vehicle firmware is updated, please contact Apple directly for further investigation:


Apple Support


Have a great day and thanks for using the Apple Support Communities!


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Albums on iPhone not showing when using CarPlay

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